Automotive Service Manager

Meineke Floating Service Advisor / Manager Location: Southern New Jersey / Bucks County, PA Time Type: Full Time Meineke is looking for talent in your area! We are hiring motivated individuals with customer service management experience to join our dynamic complete car care repair team. Successful candidates will demonstrate a commitment to exceptional service and have the drive to succeed in an organization that rewards excellence. Responsibilities Customer Satisfaction: Review repairs with customers, address concerns, and monitor daily service quality. Regional Productivity: Provide management coverage across multiple centers in Southern NJ and Bucks County. Guide various teams to peak performance and hold members accountable to performance minimums. Operational Management: Manage labor inventory and expenses, dispatch work properly, and comply with all governmental requirements. KPI Management: Track and report on DRIVE model key performance indicators (Car count, sales, ARO, gross profit, and technician productivity). Safety & Compliance: Maintain equipment for safe processing of vehicles and ensure all facilities and data (cash, credit, employee records) are secured. Leadership: Lead effective team meetings, troubleshoot personnel issues, and maintain a professional environment that prioritizes people over money. Travel Requirements Regional Coverage: This is a “floating” position requiring daily travel between various Meineke locations within the Southern New Jersey and Bucks County, PA region. Commuting: Candidates must have access to a reliable personal vehicle for travel between assigned center locations. Flexibility: Ability to adapt to different shop environments and teams on short notice. Minimum Qualifications Experience: 3+ years of management experience in a retail sales environment. Education: Minimum of an associate’s degree or equivalent. Automotive Knowledge: Experience in the automotive industry is preferred but not required. Licensing: Must possess and maintain a valid operator’s license with a clean driving record. Technical Skills: Advanced ability with PC-based tools (Microsoft Office Suite) and automotive software. Communication: Ability to communicate clearly and professionally with both staff and customers. Availability: Ability to work a flexible retail schedule. To the Qualified Candidate, We Offer Competitive Salary: Base salary starting from $50,000 per year, depending on experience and performance. Incentives: Earn additional base pay percentages for achieving budgeted financial goals. Benefits: Health, Dental, Vision, Prescription, Life, and Disability Insurance. Work-Life Balance: No working Sundays and accrued paid time off (PTO) during your first year. Uniforms: Paid uniforms provided. #J-18808-Ljbffr