Manager, OhioRISE Care Management (Region H)

Job Description

Job Description

We are seeking a Manager, OhioRISE Care Management (Region H)
Pickaway County, OH

Integrated Services for Behavioral Health (ISBH) is a community-minded, forward-thinking behavioral health organization helping people along the road to health and well-being. We meet people in their homes and communities and help connect them to the resources they need. We serve Southeastern and Central Ohio with a comprehensive array of behavioral health and other services – working with local partners to promote healthy people and strong communities. All of our services are intended to be collaborative and personalized for the individual.

The OhioRISE Care Management Manager is responsible for overseeing regional care coordination services for youth and families involved in multiple systems of care within the OhioRISE program. This role provides operational, clerical and administrative leadership to ensure high-quality, youth and family services that meet program, compliance, and quality standards.

The pay range for this position is $73,306.02 to $81,098.02 annually based on experience, education, and/or licensure.

Essential Functions:

• Assures all programming is delivered with youth and family voice at the center of design and implementation

• Provides direct oversight of operations and programmatic activity for care coordination services within an identified region

• Provides direct oversite that supports successful fidelity audits for Hi-Fidelity Wraparound

• Directly manages Care Coordination Supervisors and oversees care coordinators and support staff

• Provides guidance, support, and direction related standards within the OhioRISE Program and ISBH policies and procedures

• Responsible for timely access to care in compliance with agency and program standards

• Performs administrative duties in support of care coordination service delivery

• Monitors service delivery for desired quality and clinical outcomes and other targeted benchmarks and makes recommendations for programmatic changes within a quality improvement framework

• Responsible for implementation of regional program schedules and budgets

• Develops and maintains working relationship with partner agencies and community stakeholders in the region

• Manages growth and development of care coordination services and the team within the region

• Travel within designated service area

• Performs other duties as assigned

Minimum Requirements:

Education/Licensure:

• A high school degree or GED equivalent is required

• A bachelor's degree in social work, education, counseling, psychology, public health, education or related fields is required or equivalent years of experience/

• An active license in the state of Ohio as an LSW/LPC LISW/LPCC/PhD/IMFT is preferred.

Experience:

• 5 years of experience providing case management/care coordination services is required.

• 3 years of previous supervisory experience required

• Experience working in the behavioral health field and/or working with multi-system youth and families required

• Experience with compliance and quality initiatives is required

• Experience working within Electronic Health Record systems is required

Knowledge, Skills and Abilities:

• Working knowledge of local, state, and federal regulations for services for behavioral health, developmental disabilities, and autism preferred

• Advanced communication skills, both oral and written is required

• Advanced organizational skills are required

• Ability to bill Medicaid without restrictions is required

• A valid driver's license and the ability to operate a motor vehicle is required

• An appropriate level of auto insurance coverage is required

• Ability to manage deadlines within a fast-paced, high-volume environment is required

• Ability to operate in an Internet-based, automated office environment is required

• Ability to maintain high-speed internet connection is required

• Ability to operate, receive and conduct video calls and/or meetings in an automated office environment is required

• Ability to maintain a minimum of 100mbps for high-speed internet connection is required

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer is required

• Must be able to lift up to 15 pounds at times is required

Enjoy a great work environment with an excellent salary, generous paid time off, and a strong benefits package.

Benefits include:

• Medical
• Dental
• Vision
• Short-term Disability
• Long-term Disability
• 401K w/ Employer Match
• Employee Assistance Program (EAP) provides support and resources to help you and your family with a range of issues.

To learn more about our organization:

OUR MISSION
Delivering exceptional care through connection

OUR VALUES
Dignity - We meet people where they are on their journey with respect and hope

Collaboration - We listen to understand and ask how we can best support the people and communities we serve

Wellbeing - We celebrate one another's strengths, and we support one another in being well

Excellence - We demand high-quality care for those we serve, and are a leader in how we care for one another as a team

Innovation - We deeply value a range of perspectives and experiences, knowing it is what inspires us to stretch past where we are and reach towards what we know is possible

The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this position. It is not to be construed as an exhaustive list of duties performed by the individuals in this role, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under their supervision.

We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.