Coordinator of Engagement and Service-Learning, Student Success and Support Services

Coordinator Of Engagement And Service-Learning

The Coordinator of Engagement and Service-Learning assumes primary responsibility for service-learning and community engagement programs in the Rosenberg Center for Student Engagement and Inclusion. The coordinator will work with campus stakeholders to establish and organize a robust service-learning approach that will include outreach and support for faculty service-learning in the classroom, supports for students who are participating in service-learning experiences, and development of effective practices and procedures for high-impact service learning, with a goal of effectively capturing and expanding service-learning opportunities and off-campus service learning hours completed by students. The coordinator will also oversee the center's community engagement programs, including day-of-service activities, immersive service programs, individual service opportunities, and promotion of a variety of learning experiences inside and outside of the classroom, designed to develop students' sense of civic responsibility and cultivate deeper community engagement.

Position is open until filled, and applications received by Wednesday, June 24, 2026 will receive priority consideration.

Responsibilities

• Collaborate with faculty to establish service-learning courses, provide administrative support, help craft opportunities for reflection, and track student engagement and learning outcomes. Increase students' understanding of their role within their communities by providing opportunities that connect classroom knowledge with real-world experiences. Lead a campus effort to develop stronger service-learning initiatives and provide necessary supports for faculty to strengthen and implement service-learning courses.
• Continue to develop a service-learning course to provide reflection and learning opportunities for students engaged in service. Develop an intentional service-learning alternative break/immersive engagement program that is scaled and resourced appropriately to meet student needs. Ensure that service-learning opportunities reflect best practices in risk management, data collection, and reflection.
• Maintain partnerships with non-profits and other community agencies. Write and submit grants and other funding requests to support ongoing maintenance and development of programs as well as community partnerships.
• Facilitate in the growth and development of major community engagement initiatives. Create quality democratic engagement programs to cultivate student citizenship and enhance voter education.
• Create a clearinghouse for campus service and service-learning initiatives including number of courses, number of volunteers, service hours, learning outcomes, and community partnerships. Assist with reviewing and processing courses that will be designated as service-learning based on established criteria.
• Conduct outreach with university partners, community members, and stakeholders, including student volunteers, community-based organizations, and campus and community partners.

Minimum Qualifications

• Bachelor's degree in education, psychology, sociology, public administration, business, management, or other related field
• 3 years' experience in service-learning, civic engagement, student life, or related field.

Preferred Qualifications

• Master's degree in Counseling/Student Affairs, Higher Education Administration, Student Personnel Services or a related field
• 5 years' experience in student service-learning, civic engagement, community partnerships, or related field.
• Experience with new developing partnerships with non-profit organizations and community stakeholders.

Conditions Of Employment

• Ability to work a flexible daily routine to include evening and weekend hours.
• The role is eligible for a hybrid work schedule, with up to two days of telework possible

Required Knowledge, Skills and Abilities

General knowledge of student community engagement and service-learning programs; leading and developing trainings, mentoring student leaders, facilitating reflection, and ensuring and developing risk management protocols; excellent oral and written communication skills, strategic thinking and analytical skills, and demonstrated commitment to working with individuals from diverse backgrounds. Skills in assessment of learning, leading reflection, and building course materials. Skills in developing quality reports and coordinating messaging around university-wide efforts. Skills in facilitating student- and faculty-facing trainings, educational sessions and medium-to-large scale events. Proficiency in the use of social media and other marketing tools to create, manage, and update an electronic presence.

We offer a competitive benefits package, including health, life, prescription, and dental plans, tuition remission benefits, paid leave (22 days of annual, 15 days of sick, 3 days of personal, and 14-15 holidays) and retirement plans with employer contributions.

The University of Baltimore ("UBalt" or "University") does not discriminate on the basis of sex, gender, race, religion, age, disability, national origin, ethnicity, sexual orientation, gender identity, or other legally protected characteristics in its programs, activities or employment practices. UBalt is an Equal Opportunity/ADA Compliant Employer & Title IX Institution.