Associate Sales Consultant

Associate Sales Consultant

Toll Brothers, America's Luxury Home Builder, seeks a dynamic Associate Sales Consultant for one of our new luxury home communities in Raleigh, North Carolina.

This position will be on-site 5 days per week. The Associate Sales Consultant is working in a training capacity to become a Sales Consultant. Responsible for assisting to achieve all community sales goals. This includes but is not limited to the following:

• Generate Traffic
  • Assist in maintaining online presence with updated information for assigned community such as Tollbrothers.com, MLS, etc.
  • Support the Online and Onsite Sales teams to help drive internet lead conversion
  • Build and leverage relationships with Real Estate Agents
  • Conduct regular prospecting and appointment setting activities
  • Coordinate with the marketing team to plan traffic generating activities
• Drives Results
  • Learn how to manage the supply of quick delivery home in the community
  • Complete competitive analysis on products, features, neighborhoods, and amenities
  • Monitor community and model home appearance to achieve White Glove Checklist standards
  • Demonstrate model home, community/floorplan features and homesites to customers
  • Utilize core applications such as Salesforce, Pivotal, Microsoft Office applications, E1, etc. to complete business needs and update our customer information
  • Provide assistance to prepare and present paperwork including real estate related documents to customers purchasing a new Toll Brothers home
  • Attend and participate in all sales meetings
• Customer Service
  • Provide customers an exceptional experience who visit the sales center, building relationships and learning about the customer's story
  • Partner with the design studio team to meet business objectives and enhance the customer experience
  • Assist in facilitating mortgage process with TBI Mortgage, which can include:
    • On the front end, ensuring buyer makes application with TBIM and receives commitment letter.
    • On the back end, working with customer's lender to ensure loan is on track to settle, providing documentation, creating and providing comps to lenders appraiser
  • Assist with facilitating the weekly communication processes with post-sale customers
  • Deliver Tiffany closing gift to homeowner's new home

This is an excellent opportunity to build your real estate career with one of the nation's most respected Fortune 500 companies!

Qualifications

Does this describe you?

• Customer Service: gain an understanding of the customer to learn how to create win-win solutions
• Selling: interested in developing sales techniques to generate leads and gain customer commitment
• Collaboration: ability to work with internal partners (Online Sales and Construction) across multiple departments to serve the customer and generate sales
• Negotiation: develop the ability to effectively explore alternatives, influence and persuade the other party to achieve acceptance and commitment
• Communication: when speaking and writing, uses appropriate grammar, organizes ideas clearly, and articulates ideas concisely with ease
• Coachable: willingness to be mentored and take on additional responsibilities outside the scope of your job duties

Do you have these qualifications?

• Essential:
  • Real Estate license is required in some states
  • Weekend availability is required
  • Maintains a full-time, 5-day work week
  • Self-starter, motived to learn through mentorship
• Preferred:
  • Bachelor's degree
  • 1+ years sales and/or customer service experience

We offer an excellent compensation and benefits package, including comprehensive medical/dental, 401(k) with a company match, discounted stock purchase, discounts on mortgages, homes, appliances, and much more!