Dispatcher - Evergreen

divh2Transportation Dispatcher/h2pThe Transportation Dispatcher is responsible for scheduling and rerouting bus routes in order to meet the door-through-door transportation needs of the frail and elderly population. Physical attendance at an InnovAge facility is essential to performing the job duties./ppResponsibilities include:/pulliMaintains and runs the Routing software scheduling program./liliActs as a liaison between transportation associates, managers and the Director of Transportation via phone calls or other technologies./liliDevelops, prints and updates daily work and following day work schedules for each Transportation Associate utilizing the Routing scheduling program and distributes in a timely manner./liliMaintains and updates the participants database on a regular basis./liliAssumes responsibility for personnel and route substitution(s)./liliDistributes all required information concerning the following days transportation schedules in a timely manner./liliAssists drivers in the field with unplanned and changing situations in addition to keeping drivers updated on events such as cancellations, add-ons or changes in conditions./liliHandles the reservations for sub-contracted rides./liliPerforms the daily closing and ensures that all trips have been completed as planned. Forwards all necessary information to the Transportation Manager on call before the close of the office./li/ulpRequired:/pulli1+ yr dispatch experience position or transportation operations that utilized scheduling software program./liliHigh School Diploma or GED/li/ulpPreferred:/pulliPrevious experience using Novus or similar software program/liliBilingual/li/ul/div