Senior Instructional Tech Designer

The Senior Instructional Tech Designer delivers high-impact learning experiences and elevates the team’s capability through consultation, team leadership, and mentoring. Key Responsibilities and Duties Consult with stakeholders to diagnose needs, recommend approaches, and shape scope, timeline, and success measures Lead complex Design projects in partnership with internal L&D teammates or internal clients from intake through launch. Design and develop learning experiences end-to-end across digital and blended formats. Produce high-quality visual and multimedia deliverables that make complex content clear and usable (graphics, layouts, infographics, motion graphics, and video). Design and develop video, motion graphics, and interactive media beyond basics. Develop presentations for high-visibility audiences, ensuring effective messaging, engaging design, and alignment with Brand standards. Maintain and publish learning content in SharePoint, improving usability and consistency of learner-facing pages. Apply accessibility standards in learning and visual design. Incorporate feedback and data to continuously improve learning effectiveness and learner experience. Contribute to templates, asset libraries, and standards that improve consistency and speed. Set and reinforce design standards (instructional + visual) through reviews and coaching. Upskill and mentor teammates through feedback, examples, and hands‑on guidance. Improve team workflows, templates, and reusable assets to increase quality and efficiency at scale Required qualifications 3+ years of professional experience designing digital experiences and producing visual and multimedia deliverables. Knowledge of adult learning design principles. Demonstrated consultative skill (needs analysis, solution recommendation, influencing without authority). Strong visual design fundamentals (layout, typography, visual hierarchy, brand alignment). Experience working in a collaborative, deadline‑driven environment with multiple concurrent projects. Clear communication and strong stakeholder partnership skills. A curious, innovative, creative mindset for exploring new ways to improve design and development. Advanced tool fluency with: Adobe Creative Cloud (e.g., Illustrator, Photoshop, Premiere) Video/animation tools Course authoring tools SharePoint development Preferred qualifications Experience establishing design standards and conducting structured quality reviews. Experience working with global teams and various stakeholders. Experience developing learning in course authoring tools and support publishing workflows in an LMS/LXP environment. Web development for learning delivery (HTML/CSS/JS). Experience with generative AI development tools. Educational Requirements University (Degree) Preferred Work Experience 3+ Years Required; 5+ Years Preferred Physical Requirements Physical Requirements: Sedentary Work Career Level 7IC Related Skills Business Acumen, Communication, Consultative Communication, Digital Savviness, Influence, Innovation, Program Measurement, Story Telling, Talent Development, Vendor / Partner Management Posting End Date 2026-05-27 Base Pay Range $87,400/yr – $110,900/yr Benefits and Total Rewards The organization is committed to making financial well‑being possible for its clients, and is equally committed to the well‑being of our associates. We offer a comprehensive Total Rewards package, including a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well‑being. For more information, you may visit Equal Opportunity We are an Equal Opportunity Employer. TIAA does not discriminate against any candidate or employee on the basis of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other legally protected status. Accessibility Support TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities. If you are a U.S. applicant and desire a reasonable accommodation to complete a job application, please contact our accessibility support team: Phone: View phone number on click.appcast.io; Email: View email address on click.appcast.io. Drug and Smoking Policy TIAA maintains a drug‑free and smoke‑free workplace. 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