CLINICAL OFFICE LEAD

Tri-State Orthopaedics & Sports Medicine, a well-respected and busy orthopaedic practice, is recruiting a full-time Clinical Office Lead for our Seven Fields location. We are looking for motivated healthcare professionals who want to grow with an expanding organization while making a meaningful impact on patients and their communities. Candidates must possess excellent customer service skills, a passion to help our patients and the ability to multitask in a fast-paced clinic environment with a positive and upbeat attitude. While prior management experience is preferred, this position could also be an excellent opportunity for a seasoned Radiologic Technologist/Medical Assistant/LPN who is ready to take the next step into leadership. This dual-role position combines clinical care, Team leadership and day-to-day office oversight to ensure the smooth running of the clinic while maintaining the highest standards of patient care. The Clinical Lead serves as a resource for Staff and Providers, provides direction in the absence of the Manager and ensures adherence to performance expectations and operational policies. General Job Description/Clinical Responsibilities: Monday through Friday daylight hours Must stay until office hours are finished and all patients are seen (latest scheduled Staff) No evening or weekend hours Working collectively alongside Physicians/Physician Assistants Assisting with minor procedures such as wound care Primary responsibilities include, but are not limited to: Triaging patients, medical history updates, EMR documentation Suture/staple removal Injection preparation for Providers Bracing/DME instruction Assisting in electronically sending medications Ordering advanced imaging (MRI/CT/US/Bone Scan) Surgery scheduling if/when necessary Helping to maintain accurate, timely and compliant clinical and administrative documentation Key Responsibilities – Clinical Lead: Overseeing daily clinic flow to ensure efficiency, professionalism and an excellent patient experience Supporting Staff scheduling, daily assignments, training and Team accountability Helping to onboard and mentor additional Staff Members Monitoring clinic readiness, including exam rooms, supplies, equipment and overall organization Maintaining inventory of medical supplies and assisting with ordering as needed Promoting a positive, Team-oriented, patient-centered work environment Supporting compliance with infection control, safety and operational standards Qualified candidates will possess: Prior clinical management experience in a similar clinical setting Strong leadership potential or prior experience as a Lead Radiologic Technologist, Lead Medical Assistant, Clinical Lead or Office Lead Excellent communication, organization and problem-solving skills A dependable, Team-first attitude Confidence working and guiding a Team in a fast-paced clinical environment Strong attention to detail and a commitment to high-quality patient care Comfort with EMR documentation and basic clinical workflows Ability to lead by example and support patients, Providers and Team Members Experience and Qualifications: Proven experience working in a healthcare setting; experience in private practice is preferred, but not required Ability to establish and maintain effective relationships with Providers, administrators, Staff and patients Willingness to take initiative and responsibility for actions Open to constructive criticism and feedback when necessary Provide exceptional customer service to patients and third-party vendors #J-18808-Ljbffr Tri-State Orthopaedics