IT Support Specialist

Bluegrass Stream LLC

IT Support Specialist providing technical support for data-driven fundraising platforms. Responsibilities Monitor systems and resolve incidents to ensure optimal performance. Manage support tickets and maintain system uptime for donor communication and analytics tools. Perform basic database queries and troubleshoot integrations. Escalate complex issues and update documentation regularly. Collaborate with cross-functional teams to meet SLAs and enhance processes. Support secure and reliable campaign execution in a fast-paced environment. Qualifications & Skills Strong troubleshooting and technical support skills. Experience with database queries and system integrations. Excellent communication and collaboration abilities. Ability to adapt in a dynamic, mission-focused setting. #J-18808-Ljbffr

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Vacancy posted 4 days ago

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