Desktop Support Specialist

Pay Rate: $27 per hour Location: Cary, NC, 27513 Type – W2 contract (No C2C) Visa sponsorship is not available, now or in the near future, for this position. 1st shift Monday - Friday 7:00 AM - 3:00 PM Job Description To provide onsite deskside Tier 2 support performing the following duties: Primary Duties for this role Deploying new computers to replace old ones. Upgrading to window 11 from 10 Imaging computers Disposing of outdated assets Strong Software skills: PowerShell, python, etc. Must be able to lift 50 pounds Lifting and moving printers Documents recording and/or distributing information. Has some breadth, depth and/or frequency of interaction with external contacts. Typical examples include updating assets in Service Now, following KB articles for problem resolution, and following unit specific processes. Responsible for effective e-mail communications and ability to create and maintain basic documents/records Responsible for recognizing problems with the processes/operations supported. Is responsible for resolving those problems with pre- established and documented solutions. Is responsible for reporting to others those problems that fall outside the scope of established procedures. Maintains equipment, supplies, data supporting processes or operations. Job Requirements Knowledge of computing and networking concepts and fundamentals Ability to use standard desktop load applications such as Microsoft Office plus intranet and internet functions. Knowledge of computer security policies and a general overall knowledge of computer security concepts Ability to drive locally 1 year or more IT experience preferred, but recent college graduates will be considered Education Requirements Degree in an Information Technology discipline or equivalent experience. - High School or secondary diploma or equivalent #J-18808-Ljbffr Kelly Science, Engineering, Technology & Telecom