Automotive Service Advisor

Job Description

Job Description

Automotive Service Advisor

Riverchase Kia
Location: Pelham, AL | Job Type: Full-Time

Join Our Team as an Automotive Service Advisor!

Riverchase Kia is looking for an experienced, customer-focused Automotive Service Advisor to join our growing service department. If you're passionate about delivering exceptional customer service, building lasting relationships, and maximizing your earning potential in a high-volume dealership, we want to hear from you.

Compensation: $70,000–$125,000+ annually , based on experience, performance, customer satisfaction, and other qualifying factors.

Why Join Riverchase Kia?

• Busy, high-volume service department with a steady flow of customers
• Competitive pay with excellent earning potential
• Paid Kia manufacturer training and ongoing professional development
• Career advancement opportunities within Greenway Automotive Group
• Comprehensive benefits package including Medical, Dental, Vision, Life, Disability, and Accident Insurance
• 401(k) Retirement Savings Plan
• Paid Time Off
• Employee Purchase and Service Discounts
• State-of-the-art facility with modern technology and equipment
• Stable management team focused on employee success

Responsibilities

• Greet customers and provide an exceptional service experience
• Listen to customer concerns and recommend maintenance and repair services
• Prepare repair estimates and explain recommendations clearly
• Coordinate repairs with technicians and monitor repair progress
• Keep customers informed throughout the repair process
• Maintain accurate repair orders while delivering outstanding customer satisfaction

Qualifications

• Previous automotive Service Advisor experience required
• Kia or dealership experience preferred
• Strong communication, customer service, and sales skills
• Ability to multitask in a fast-paced, high-volume environment
• Basic knowledge of automotive maintenance and repair
• Excellent organizational and problem-solving abilities
• Professional attitude and a team-oriented mindset
• Valid driver's license required

Build Your Career with Greenway Automotive Group

Riverchase Kia is part of Greenway Automotive Group , one of the nation's most progressive privately held automotive companies. With 36 dealerships across Florida, Alabama, Georgia, Missouri, Pennsylvania, Tennessee, and Texas, Greenway is committed to investing in its employees through ongoing training, career development, and opportunities for advancement.

If you're ready to build a rewarding career with a growing organization, apply today and join the team at Riverchase Kia!

\nCompany Description

Greenway Auto is one of the largest, most respected automotive groups in the nation—committed to delivering exceptional service, supporting our communities, and providing our employees with opportunities for long-term growth. With more than 30 dealerships across multiple states and brands, Greenway offers a dynamic, fast-paced environment where every team member plays a key role in our success.

Company Description

Greenway Auto is one of the largest, most respected automotive groups in the nation—committed to delivering exceptional service, supporting our communities, and providing our employees with opportunities for long-term growth. With more than 30 dealerships across multiple states and brands, Greenway offers a dynamic, fast-paced environment where every team member plays a key role in our success.