Network Engineer, Level 1 at Independent Software Columbia, MD

Network Engineer, Level 1 job at Independent Software. Columbia, MD. What you will be doing! As a Network Engineer at Independent Software you will be responsible for the maintenance, sustainment, and technical troubleshooting of enterprise-level data, voice, and video networks. Working the day shift, you will support critical network infrastructure operations, investigate system-level issues, and ensure optimal performance across interconnected systems. Your contributions will directly support mission readiness by maintaining robust, secure, and reliable communications environments. Key Responsibilities Maintain and sustain data, voice, and video network systems Troubleshoot and resolve complex network and hardware issues Provide Tier-2 and Tier-3 technical support for escalated network incidents Install, configure, and test network applications and hardware components Perform network configurations and implement system changes on routers, switches, firewalls, and other devices Prepare network diagrams and documentation to reflect current architecture and changes Assess aging infrastructure and perform upgrades or replacements in accordance with defined plans Collaborate with engineering teams to implement LAN, CAN, and voice systems per requirements Mentor junior technicians and serve as a technical role model within the team Must be able to work Day Shift 0600-1430 Required Skills & Qualifications Proficiency in configuring and troubleshooting routers, switches, hubs, PBX, firewalls, and call management systems Experience with Cisco, Brocade, or Juniper network devices Strong analytical skills for identifying and resolving network performance issues Ability to produce and interpret network schematics and documentation Effective verbal and written communication skills for collaboration and escalation Self-starter with the ability to prioritize and manage multiple tasks within defined timelines Education and Experience Associate’s degree in engineering technology from an accredited college or university A minimum of four (4) years of experience supporting programs of similar scope, type, and complexity Two (2) additional years of relevant experience may be substituted in lieu of the associate’s degree Certifications IAT Level II baseline certification (e.g., CompTIA Security+ CE) per DoD 8570.01-M Cisco Certified Network Associate (CCNA) or equivalent Both certifications are required at the time of hire. Clearance Requirement Must possess an active TS/SCI with Polygraph security clearance to be considered for this role. Why Work With Us At Independent Software, we believe our people are our greatest strength. We foster a culture of collaboration, integrity, and innovation, ensuring that every team member has the resources and support they need to thrive. By joining us, you will: Work on mission-critical programs that directly support national security. Be part of a tight-knit, employee-focused team where your contributions make a visible impact. Grow professionally through continuous learning, mentorship, and career development opportunities. Enjoy a supportive work environment that values work-life balance, employee well‑being, and recognition of excellence. When you choose Independent Software, you choose a company that invests in you, your career, and the mission we proudly serve. We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. #J-18808-Ljbffr Itlearn360