Office Manager

Office Manager

GlobalXperts (GX) is a U.S.-based global technology consulting, managed services, professional services, staff augmentation, and field services enterprise. We empower organizations worldwide to design, build, migrate, optimize, modernize, secure, and operate mission-critical IT environments across more than 120 countries. Our core capabilities span Cloud & AI Governance, Managed Infrastructure (24x7x365 Global NOCs), Data Centers, Enterprise Networking, Cybersecurity, Digital Workplace, Contact Centers, and Global Field Services.

Summary of Position:

We are seeking a highly organized and proactive Office Manager to oversee daily office operations and provide comprehensive administrative support across the organization. This role is responsible for ensuring efficient office workflows, maintaining records and facilities, coordinating travel and meetings, and acting as a central point of contact for staff, leadership, vendors, and customers. The ideal candidate will be detail-oriented, service-focused, and capable of handling multiple priorities while supporting a productive, safe, and well-run office environment.

Responsibilities:

• Following office workflow procedures to ensure maximum efficiency
• Maintaining files and records with effective filing systems
• Supporting other teams with various administrative tasks
• Schedule and book flights, hotels, lodging, and various travel preparations for CTO and team members
• Deal with customer complaints or issues
• Monitor office supplies inventory and place orders
• Assist in vendor relationship management
• Organize and coordinate office operations and procedures
• Establish and implement office procedures and practices
• Maintaining the general upkeep of the premises
• Carry out routine checks to ensure safety and security
• Attend to general issues and fix simple problems
• Contact relevant personnel to troubleshoot complex issues
• Interact with clients and customers
• Oversee and direct staff as required
• Manage phone calls and correspondence (e-mail, letters, packages, etc.)
• Monitor office expenditures and handle all office contracts (rent, service, etc.)
• Support meeting and conferencing needs
• Being a point of contact for a range of staff, departments, and customers

Skills/Qualifications

• High school diploma or equivalent required
• Associates degree preferred
• Minimum of 3 years of experience

Preferred Skills/Qualifications

• Strong critical thinking, problem-solving, and decision-making skills
• Excellent planning, organization, and time-management abilities
• Clear and effective written and verbal communication skills
• Proven ability to influence, lead, delegate, and collaborate across teams
• Solid negotiation skills with strong teamwork and stakeholder focus