Experienced Apartment Maintenance Technician

Who We Are

Since 1989, The Neiders Company, headquartered in Seattle, Washington, has been transforming communities and elevating the apartment living experience. With over 85 properties across the Pacific Northwest and Southwest, we combine strategic vision with hands-on excellence. Our team thrives on accountability, legendary service, and creating spaces where residents feel truly at home.

Job Summary

Are you an experienced Maintenance Technician who enjoys hands-on work, troubleshooting challenging repairs, and making a difference in the communities you serve? The Neiders Company is looking for a dependable, skilled Maintenance Technician 2 to join our team!

In this role, you'll support multiple assigned multifamily communities located in close proximity to one another, handling everything from routine maintenance and preventive inspections to more complex repairs involving plumbing, electrical, HVAC, appliances, and general property upkeep. You'll have the opportunity to work independently, collaborate with onsite teams, and take pride in keeping our communities safe, functional, and well-maintained. This is a hands-on, non-supervisory position without vendor management responsibilities.

This is a great opportunity for someone who enjoys variety in their workday, takes ownership of their responsibilities, and is committed to delivering exceptional service to residents.

Essential Functions: (Include but are not limited to):

Accountability

• Take ownership of assigned maintenance tasks and ensure timely completion.
• Maintain accurate records of work performed.
• Participate in after-hours on-call coverage as needed

Legendary Customer Service

• Respond to resident requests professionally and promptly.
• Follow up to ensure satisfaction.
• Foster a positive, active and collaborative relationship with residents, neighboring properties, and work associates

Maintenance & Repairs

• Perform maintenance and repairs involving grounds, plumbing, electrical systems, HVAC, flooring, and appliances
• Perform general carpentry and repairs involving drywall, countertops, cabinets, doors, locks, windows, and glass
• Conduct preventive maintenance inspections, including siding, painting, lighting, fire/life safety systems, and pools (if applicable)

Property Upkeep

• Assist with maintaining cleanliness and safety of common areas.
• Identify and address safety hazards.
• Assist in property emergencies such as snow or ice removal, or other inclement weather emergencies, fires, floods
• Perform other duties as assigned to support property operations and business needs

Qualifications:

• High school diploma or equivalent; additional technical certifications or training preferred
• Minimum of 2 years of experience in apartment maintenance or a related field
• Strong technical skills with the ability to troubleshoot and repair common maintenance issues
• Excellent customer service skills with a commitment to delivering legendary service to residents
• Ability to work independently and as part of a team in a fast-paced environment
• Availability to work evenings, weekends, and on call as needed
• Ability to travel regularly between assigned communities and adapt to changing business needs
• Valid driver's license, current auto insurance, and reliable transportation required

Physical Requirements:

• Walk, stand, and move for extended periods throughout the property or assigned communities
• Lift and carry tools, equipment, materials, and other items weighing up to 50 lbs
• Frequently bend, stoop, kneel, crouch, reach, twist, and work in different physical positions while performing maintenance and repair tasks
• Push and pull equipment, tools, materials, or supplies as required
• Climb stairs and safely use ladders to access elevated or multi-level work areas
• Perform repetitive physical tasks associated with maintenance, repairs, inspections, and property upkeep
• Carry tools and equipment and work safely in different physical positions, including confined or difficult-to-access spaces
• Work in a variety of indoor and outdoor environments, including apartment units, mechanical rooms, attics, crawl spaces, property grounds, and renovation or construction areas
• Safely operate hand tools, power tools, testing equipment, and other maintenance equipment required for inspections, troubleshooting, repairs, and preventive maintenance
• Work outdoors in varying weather conditions and tolerate reasonable exposure to dust, noise, chemicals, fumes, and HVAC/mechanical environments

Benefits and Perks:

• Medical, Dental, and Vision insurance (eligible after 60 days)
• Employer-paid HealthiestYou virtual healthcare benefit, including 24/7 virtual care, mental health support, dermatology, expert medical services, digital physical therapy, and more.
• Employee Assistance Program (legal, financial, and counseling services)
• 401(k) plan (after 90 days)
• Long-Term and Short-Term Disability options
• 15 PTO days, 8 paid holidays, and 1 floating holiday
• Wellness program and e-learning platform for ongoing development

The Neiders Company LLC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We comply with the Americans with Disabilities Act (ADA) and provide reasonable accommodations to qualified individuals with disabilities.