Student Financial Aid Officer III

Student Financial Aid Officer IIIAre you interested in helping Veterans achieve their educational and professional goals? Are you looking for a rewarding opportunity in higher education that provides a hybrid work schedule and a comprehensive benefits package including employee tuition assistance? Apply now to join our team!The Office of Financial Aid is looking for an individual with veterans' education benefits, student financial aid, or related experience to fill our Student Financial Aid Officer III position. The Student Financial Aid Officer III reports to the Assistant Director of the Veterans' Benefits Team and is responsible for verifying, processing, awarding, disbursing, and providing customer service support to students and staff related to the Hazlewood Act exemption at UT Dallas.Minimum Education and Experience - Bachelor's degree. Two years previous Financial Aid or related experience. An equivalent combination of relevant education and experience may be considered. Excellent organizational skills; proficient in MS Office products and ability to learn other software programs; detail oriented, accurate with ability to prioritize information in a timely manner; strong communication skills; written, oral, active listening and interpersonal skills; work effectively in team situations; proactive in identifying potential issues; demonstrate computational ability; ability to investigate, analyze and interpret data or information for accuracy and completeness in order to make informed decisions; ability to work on several tasks at one time; ability to make quality decisions based on available information; ability to respond effectively in a variety of situations; ability to improve performance by doing new things; ability to plan, coordinate, schedule, direct and monitor tasks, activities and assignments to effectively complete a project; knowledge of different work styles and personality types; understanding of conflict resolution techniques and demonstrated ability to confront employees in a positive manner; understand cross-cultural communication needs and respond accordingly; understanding of UTD's strategic plan and goals and ability to communicate them in a motivational way to staff. Must be eligible to administer Title IV aid.Essential Duties and Responsibilities - Process all incoming Hazlewood applications/certifications, including verifying eligibility, ensuring necessary documents are submitted, calculating tuition and fees, and performing data entry as necessary via PeopleSoft, OnBase, and the Hazlewood database. Evaluate and adjust financial aid as necessary for students utilizing the Hazlewood Act exemption. Maintain knowledge of policies and regulations governing the administration of the state Hazlewood Act exemption. Provide assistance to veterans/active duties/dependents in applying for the Hazlewood Act exemption and monitor programs to ensure state and institutional compliance. Serve as customer service representative for the Office of Financial Aid's Veterans' Benefits Team, to include the Hazlewood Act and federal veterans' educational benefits. Monitor students for continued eligibility for the exemption through SB1210 regulations and state regulations for the Hazlewood Act. Attend on-campus events as a representative of the Veterans' Benefits Team, such as transfer orientations.Physical Demands and Working Conditions - Requires the ability to sit or stand at will frequently throughout the workday Requires the ability to perform frequent to constant repetitive keyboarding functions in order to complete work tasksRemote Work Notice Following successful completion of an initial training period, a hybrid work schedule may be available, subject to business needs and departmental approval. Employee must be located within the Dallas/Fort Worth Metroplex area and have the ability to be on campus for work activities as scheduled and/or with 24-hour notice. Completion and approval of a UT Dallas Remote Work Agreement will be required, and use of personal computer, internet, and other standard equipment may be required. Remote work arrangements are subject to regular review and re-approval and may be cancelled.About UT Dallas The University of Texas at Dallas is a top public research university committed to admitting, enrolling, and graduating well-rounded members of the global community whose education has prepared them for rewarding lives and productive careers in a constantly changing world. A variety of people, ideas, backgrounds, and perspectives is crucial to achieving our vision and mission.What We Offer UT Dallas aims to attract and retain talented staff and faculty to support the University's students and mission. We offer a comprehensive benefits package, including: Medical with prescription drug coverage (100% paid for full-time employees), dental, and vision insurance plans Life, AD&D, and disability insurance plans Flexible Spending Accounts Paid time off and holidays Retirement plans Employee tuition assistance Professional development and training opportunities Employee wellness and employee assistance programs Employee resource groups and much more! Visit for more information.Special Instructions Summary Important Message - 1) All employees serve as a representative of the University and are expected to display respect, civility, professional courtesy, consideration of others and discretion in all interactions with members of the UT Dallas community and the general public. 2) The University of Texas at Dallas is committed to providing an educational, living, and working environment that is welcoming, respectful, and inclusive of all members of the university community. UT Dallas does not discriminate on the basis of race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, national origin, disability, genetic information, or veteran status in its services, programs, activities, employment, and education, including in admission and enrollment. The University is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities. To request reasonable accommodation in the employment application and interview process, contact the ADA Coordinator. For inquiries regarding nondiscrimination policies, contact the Title IX Coordinator.