Concessions Cashier

Concessions Cashier

Located in the heart of downtown Dallas, American Airlines Center is one of the nation's premier sports and entertainment venues, proudly serving as the home of the Dallas Mavericks (NBA) and the Dallas Stars (NHL). From championship games and sold-out concerts to world-class entertainment events, we create memorable experiences for millions of guests each year.

At Levy, we're passionate about delivering exceptional hospitality through innovative culinary experiences, outstanding service, and a commitment to excellence. As the exclusive food, beverage, and retail partner at American Airlines Center, our team plays a vital role in bringing every event to life.

Why Join Levy?

Whether you're launching your career or looking to take the next step, Levy offers more than just a job—we provide opportunities to grow, develop, and make a meaningful impact alongside an industry-leading team.

As a team member, you'll enjoy:

• Competitive pay
• Instapay and high-interest savings through the View email address on click.appcast.io app (early access to earned wages)
• Career growth and professional development opportunities
• A collaborative, inclusive, and team-oriented culture
• Parking, meals, and merch perks
• The opportunity to be part of some of Dallas' most exciting sporting events, concerts, and special events

At Levy, we believe that diversity of thought, inclusion, and innovation are the foundation of our success. We are committed to creating a workplace where every team member feels valued, respected, and empowered to thrive.

Founded more than 40 years ago in Chicago, Levy has grown into an industry leader, partnering with over 200 premier sports, entertainment, convention, and hospitality venues across North America. Our passion for hospitality and relentless pursuit of excellence continue to redefine the guest experience.

Job Summary

Levy at American Airlines Center is seeking an enthusiastic, dependable, and customer-focused event-based part-time Cashier (Tip-Eligible) to join our Concessions team. This role is responsible for delivering exceptional guest service while accurately processing transactions, maintaining cash accountability, and supporting daily concession operations. The ideal candidate thrives in a fast-paced environment, enjoys interacting with guests, and is committed to providing a welcoming and efficient service experience.

Essential Responsibilities

• Provide friendly, professional, and efficient customer service to all guests.
• Accurately process cash, credit card, mobile, and other approved payment transactions.
• Operate the point-of-sale (POS) system while ensuring all purchases are correctly entered and recorded.
• Issue receipts, process approved refunds, and make accurate change.
• Maintain accountability for assigned cash drawers, change funds, and daily cash reconciliation.
• Resolve guest questions and concerns promptly while delivering exceptional hospitality.
• Restock beverages, condiments, grab-and-go items, and other concession supplies throughout events.
• Maintain clean, organized, and fully stocked concession stands and service areas.
• Monitor product quality, presentation, and portion control while following company standards.
• Comply with all food safety, sanitation, inventory control, cash handling, and workplace safety policies.
• Support food service operations and perform additional duties as assigned.

Qualifications

• High school diploma or GED preferred.
• Minimum of one (1) year of food service, retail, hospitality, or cashier experience preferred.
• Previous stadium, arena, entertainment venue, or high-volume environment experience is a plus.
• Valid ServSafe Food Handler Certification and TABC Certification (or the ability to obtain within the required timeframe).
• Excellent customer service, communication, organization, and time management skills.
• Ability to accurately handle cash and operate a POS system.
• Ability to read, write, and communicate effectively in English.
• Flexible availability to work evenings, weekends, holidays, and special events.

Physical Requirements

• Ability to lift and carry up to 50 pounds.
• Stand and walk for extended periods during scheduled shifts.
• Frequently bend, reach, squat, and perform repetitive tasks in a fast-paced environment.

Apply to Levy today! Levy is a member of Compass Group USA.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Associates of Levy are offered many fantastic benefits.

• Instapay (early access to your wages) and high interest savings both through the View email address on click.appcast.io app
• Associate Shopping Program
• Health and Wellness Program
• Discount Marketplace
• Employee Assistance Program

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.