Supply Chain Operations, Process Operational Excellence Team (POET)

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensures our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we're looking for talented people who want to help.You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.The ISCaP team is looking for an exceptional Supply Chain Operations Specialist to help us build on this mission as the volume of products, services, and locations continues to grow. The ideal candidate is one who thrives in ambiguity, is very customer obsessed, focused on operational excellence and is willing to take high degree of ownership for their program vision and execution of ideas. The ability to effectively communicate at all levels of the organization, make data driven decisions, and apply good judgement to manage escalations, competing priorities, and deliverables is essential to this role. Successful candidates will be able to balance think big with realities of delivering on customer promises today. They will also have excellent analytical and creative thinking skills, and the ability to break down complex problems with no clear answers (and at times, conflicting data) into simple, innovative solutions and/or clear, measurable implementation plans.Do you enjoy solving very complex problems while seeking to invent and simplify? Are you excited by large complex supply chain? Do you enjoy leveraging your creativity to solve real world analytical and capacity delivery problems? Come work with smart people and make major contributions towards enhancing our infrastructure for millions of customers world-wide.Why you will enjoy it:In this highly visible and critical role, you will be the voice of the customer in developing operational excellence plans and work extensively with AWS teams including operations, engineering, product management, and finance to help grow the business. You will use your operational and analytical skills to set a vision for the future, translate this vision into reality, and innovate on behalf of our customers. You will have ownership, not just responsibility. In addition, you will be part of a growing, fast paced, and fun team.Role Responsibilities:- Serve as a key member of the Supply Chain Operational Excellence (POET) team in helping to manage and deliver Infrastructure capacity to select regions around the world..- Understand the technical requirements of our partners and work closely with the internal development teams to guide the direction of supply chain activities.- Develop new analytical models for supply chain solutions.- Execute strategic business objectives while working with key internal stakeholders to improve the supply chain with the latest internal and external information.- Prepare and give detailed data-driven business reviews to senior management, focused on improving forecasting accuracy and associated impacts.- You will be a positive influencer across diverse teams, be able to effectively rally support for your initiatives, and be able to help deeply technical teams create simple solutions to meet your program goals.- Keys to success in this role include exceptional analytics, judgment, and communication skills. About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Basic qualifications- Bachelor's degree in Supply Chain, Business, Engineering, Finance, or a related technical field- 5+ years of procurement, supply chain, inventory management, contract management, lease administration or operations experience- 5+ years of process improvement, operational analysis, and financial analysis experience- Experience leveraging data through at least one tool such as excel, SQL, Tableau, QuickSight, or Python to influence cross-functional prioritization, identify improvement opportunities, and drive solutions- Experience managing cross-functional teams in a fast-paced consumer electronics product companyPreferred qualification - Master's degree in Business Administration, Finance, Economics, Computer Science, or a related field- 4+ years of program, project, product management, or leading a product implementation process experience- Experience in data centers, infrastructure service providers, or related technology companies- Lean Six Sigma Green Belt or Black Belt certification- Experience with value stream mapping or process flow analysis to identify systemic improvement opportunities- Experience translating defect patterns into requirements for software/automation teamsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.