Medical Support Assistant (OA)

DutiesHelpMaintain and monitor patient appointment schedules for the clinic/practice.Enter and retrieve patient information in a manner that efficiently supports direct patient care by the clinic's staff providers.Manage electronic records and files/intake sheets.Contribute to patient management, customer service, and teamwork by interacting with patients and staff in a professional manner.Maintain all patients' records, both electronic and paper, according to regulations.Perform clerical duties inherent to the in-processing (reception/admission) and out processing (transition/discharge) of patients, families/caregivers and guests.Monitor quantity of forms and supplies at workstation, requesting additional supplies when needed.Inform supervisor of anticipated problems and provide solutions.Complete end of the day reconciliation and reconcile inpatient appointments for assigned providers.Demonstrate appropriate knowledge of clinic and business operations and processes, with the ability to solve problems when appropriate.