Host/Hostess

Zuma Host/ReceptionistAs a Zuma Host/Receptionist, you provide a warm welcome ensuring a smooth transition into the dining experience. This position requires exceptional communication skills, a friendly demeanor, and the ability to manage guest flow effectively. For applicable locations, the Receptionist must also manage the coat check area.Zuma is a contemporary Japanese restaurant collection, inspired by the dynamic Izakaya dining style. Our global collection includes four venues across North America's most iconic cities: Miami, New York, Las Vegas, and Boston. Our venues are icons in each of their hospitality landscapes, demonstrating our commitment to excellence and to elevating our guest experiences. Zuma is proud to be part of the Azumi collection.Join us for our upcoming Open Call and meet the Zuma Miami team! Date: Friday, October 30 Time: 11:00 AM – 6:00 PM Location: 270 Biscayne Blvd Way, Miami, FL 33131 No appointment needed — come meet the team!Life at ZumaAt Zuma, we're more than a restaurant – we're a vibrant community fuelled by the energy that flows from our Robata grills, guided by our core values:Honor the Mastery - we celebrate every detail, always striving for perfection – putting pride in everything we doDo Unto Others - we support each other to be at our best, treating every team member and guest with warmth and opennessEmbrace the Energy - we bring passion and positivity to everything we doMain DutiesYour key responsibilities will include:Welcome guests upon arrival with a friendly greeting and escort them to their designated table, ensuring a positive first impressionAssist in managing the waitlist and seating chart, optimizing table turnover and accommodating guest preferences in the absence of the Maitre D' or Reception ManagerProvide accurate wait time estimates and manage guest expectations during peak dining hoursHandle phone calls and inquiries for guests with to-go orders (where applicable), special requests, and provide general information about the restaurantMaintain a tidy and organized host stand area, including menus, reservation books, and guest amenitiesAssist with various tasks as needed, including seating guests in the bar area, helping with coat check, and directing guests to restroomsWhat We Look ForOur ideal candidate embodies our values and the following:A genuine love for culinary experiences & a passion for Japanese cuisineProven experience as Host or a similar role in a luxury high-volume restaurantA natural team player who is at home working in sync with a large teamNaturally friendly, customer-oriented, and skilled at creating memorable dining experiencesExperience working with SevenRooms or other reservation systems preferredAbility to work flexible hours, including evenings, weekends, and holidays, as requiredBenefitsWe offer incredible career growth, international opportunities, and the chance to contribute to a world-renowned brand, where every detail from the finest ingredients to our unrivalled atmosphere is crafted to perfection.As part of our team, you'll enjoy:World-Class training, designed to inspire and educateGlobal opportunities, experience hospitality around the globe with our five incredible brandsHealth Benefits: Comprehensive Medical, Dental, and Vision insurance to ensure your well-being401(k) Retirement Plan, supporting your long-term financial well-being and future goalsFamily Meals are shared dailyRewards & Recognition, we value our team and celebrate your contributions to our success with meaningful rewards and recognitionStaff discount, enjoy exclusive discounts across the Azumi group, worldwide!Our Commitment to InclusivityWe are an equal opportunities employer and welcome all applicants. If you require any assistance to make the recruitment process more accessible, please let one of our Talent Acquisition team know.Ready to create some magic? Join us and bring your talent to a team that's elevating contemporary dining on a global stage.We use eVerify to confirm U.S. Employment eligibility.