Associate Director, CRM Process Optimization & Digital Ops
Johnson & Johnson
Johnson & Johnson is seeking an Associate Director, Process Optimization & Digital Operations to lead operational excellence across CRM tools and services. The role coordinates process improvements, governance, and vendor delivery while ensuring audit readiness and clear reporting. Located across multiple locations, the position requires strong collaboration and leadership within CRM leadership teams. The candidate will translate strategy into practical routines, manage super-user forums, and #J-18808-Ljbffr
- Johnson & Johnson is seeking an Associate Director, Process Optimization & Digital Operations to lead CRM process optimization, governance and digital landscape administration across CRM tools. The role partners with CRM leadership to translate strategy into practical operating...DigitalCRM
- ...Johnson & Johnson is seeking an Associate Director, Process Optimization & Digital Operations to lead process improvement and CRM digital landscape administration across multiple sites including New Jersey. The role focuses on operational excellence, governance, and readiness...DigitalCRM
- ...& JohnsonPosted October 23, 2026# Associate Director, Process & DigitalRaritan, United States Full... ...recruiting for aAssociate Director, Process Optimization & Digital Operations! This position can be... ...day-to-day administration of the CRM digital landscape. The role enables...DigitalCRMFor contractorsWork at officeLocal area
- ...Johnson & Johnson is seeking an Associate Director for Process Optimization & Digital Operations to support CRM operational excellence across multiple countries. The role specializes in coordinating process improvements, governance, and vendor engagement, ensuring audit...DigitalCRM
$122k - $212.75k
...currently recruiting for a Associate Director, Digital Change Lead! This position... ...cases, and value measures for CRM-owned digital capabilities... ...lifecycle management, process modernization, data accessibility... ...Manager executes process optimization and digital administration....DigitalCRMFor contractorsLocal areaImmediate start- ...collective progress and impact.The Associate Director, Field Medical Capability... .../Technology: Leverage digital tools, e-learning platforms... ...medical plan and tacticsProcess Optimization: Guide and train field team... ...of field systems, including CRM platforms (i.e. Veeva) and digital...DigitalCRMTemporary workWork experience placementFlexible hoursShift work
$126k - $242k
...Associate Director, Business Systems Analysis Basking... ...platforms including CRM, product catalog, and... ...reimagine products to optimize the customer and partner... ...as Indirect, Retail, Digital, Customer Service,... ...Learning and Robotic Processing Where you’ll be working...DigitalCRMFull timeTemporary workPart timeWork experience placementWork at officeWork from homeShift work3 days per week- Associate Product ManagerLocation: Basking Ridge, NJBring... ...marketing campaigns and digital initiativesDevelop promotional... ...performance and optimize engagementAbout YouPharmD... ...skillsFamiliarity with CRM, digital marketing, and MLR/PRC processes preferredHow To ApplyWe’...DigitalCRM
- ...Execute HCP marketing campaigns and digital initiatives Develop promotional... ...Analyze campaign performance and optimize engagement About You PharmD... ...communication skills Familiarity with CRM, digital marketing, and MLR/PRC processes preferred How To Apply We’d...DigitalCRMFull time
- ...Associate Product Manager Who We Are Aucta Pharmaceuticals... ...materials, events, digital programs, and product... ...the MLR/PRC review process, including submission preparation... ...emails, websites, CRM-enabled programs, and... ...opportunities to optimize future initiatives....DigitalCRMFull time
- Johnson & Johnson is seeking an Associate Director, Digital Change Lead to drive modernization of the CRM digital and data landscape across multiple countries, including New Jersey. The role defines strategy, governance, investment cases, and value measures for CRM-owned...DigitalCRM
- ...practices and modalities, including digital e-learning learning technology... ...related to our sales process. You will facilitate our Sales... ...build sales capability training (CRM, business analytics, Showpad and... ...on learning solutions that optimize their ability to sell to customers...DigitalCRMFull timeWork at officeLocal areaImmediate startRemote work
$105k - $120k
...enabled targeting and territory optimization.Travel extensively (50%+) to... ...communication.Data, CRM Utilization & Market IntelligenceLeverage... ...and leverages advanced digital tools and technologies to drive... ...next step in the recruiting process, we welcome you to inform us...DigitalCRMLive inLocal area- ...customer satisfaction (also through digital channels).Identify customer potentials... ...of all business cases in the local CRM system (e.g., post processing of visits, creation of customer... ...customers to Product Management to optimize projected demand requirements.Maintain...DigitalCRMLocal area
$110k - $130k
...enabled targeting and territory optimization.Travel extensively (50%+) to... ...communication.Data, CRM Utilization & Market IntelligenceLeverage... ...and leverages advanced digital tools and technologies to drive... ...next step in the recruiting process, we welcome you to inform us...DigitalCRMLive inLocal area- ...our collective progress and impact.The Associate Director, Global Medical Affairs, Scientific Communications... ..., congress deliverables, and digital scientific platforms. The Associate... ...operationalize a global publication planning process, including timelines, governance...DigitalTemporary workFlexible hours
$125.43k - $182.4k
...creator content across paid media, CRM, D2C, retail, events and... ...mission-driven, fast-growing digital team at Nestlé Health Science... ...ongoing content testing and optimization.Influencer, Ambassador & Creator... ...next step in the recruiting process, we welcome you to inform us...DigitalCRMFixed term contractInterim roleRemote work- ...customer satisfaction (also through digital channels).* Identify customer potentials... ...of all business cases in the local CRM system (e.g., post processing of visits, creation of customer... ...customers to Product Management to optimize projected demand requirements.* Maintain...DigitalCRMLocal area
$172.5k - $249.17k
Job Title: Associate Clinical Research DirectorLocation: Cambridge,... ...Associate Clinical Research Director of immunohematology is to provide... ...and drug development processes, including protocol development... ...harnessing cutting-edge AI, data, and digital platforms to push the...DigitalFull timeWorldwide$110k - $130k
...deliveryApply documented campaign processes and standards, supporting... ...and surfacing risks, optimizations, or variances to support... ...)Working knowledge of digital marketing channels and associated toolsets, including... ...optimizationUnderstanding of CRM, marketing automation, or...DigitalCRMWork at officeLocal areaImmediate startRemote workWorldwide2 days per week$172k - $258k
...StructureReports To: Senior Field Director, Medical Affairs or... ...medical activitiesOverviewThe Associate Field Director will be a field... ...medical and promotional review processes to ensure scientific accuracy... ...management.• Proficiency with CRM/insight capture tools and Microsoft...CRMWork at officeLocal areaNight shiftWeekend work$137k - $235.75k
...are searching for the best talent for Associate Director, Global Real-World Evidence, Immunology... ...operational governance, standards, processes, and operating models by supporting prioritization... ...Visualization, Developing Others, Digital Fluency, Inclusive Leadership,...DigitalTemporary workLocal areaImmediate startWorldwide$145k - $165k
...and patient journey and customer decision-making processes. Identify growth opportunities across metabolic,... ...face-to-face meetings, virtual calls, webinars, and digital education. Utilize CRM and analytics tools to optimize customer engagement and account planning....DigitalCRMContract workWork at officeRemote work- ...including Architect Flows, Secure Flows, Bot Flows, Digital Bot Flows, Data Actions, and Workflows.Configure and optimize routing strategies, queues, permissions, and... ...Salesforce, Microsoft Dynamics 365, ServiceNow, CRM platforms, and enterprise applications.Strong understanding...DigitalCRMContract workRemote work
- ...Johnson & JohnsonPosted October 22, 2026# Associate Director, Clinical Sciences, Ophthalmology (... ...this posting and owns the application process. We surface normalized context and market... ...trial designs, including biomarkers and digital health initiatives.**Education and...DigitalWork at officeWorldwide
$135k - $175k
...globe. We have long been associated with many of the most... ...next generation of digital marketing capabilities... ...how content is created, optimized, personalized, and... ...social media, eCommerce, CRM, retail media, and emerging... ...campaign execution processes to ensure alignment...DigitalCRMTemporary workWork at officeRemote workWork visa2 days per week3 days per week- ...manage feedback programs, and drive process improvements. You will establish... ...scale customer-facing processes with digital platforms. Ideal candidates bring 7–12+ years in CX/ops, strong collaboration skills, and proficiency with CRM/ERP systems (Dynamics) and Power BI...DigitalCRM
$90k
...Reporting to the Senior Director, Digital Engagement Technology, the Associate Director, Web Technology oversees and enhances... ...Google Analytics, Search Engine Optimization, and major search engines.... ...analysis; devise and implement process improvements to optimize outcomes...DigitalOdd jobWork at officeLocal areaWeekend workAfternoon shiftEarly shift1 day per week$150k - $258.75k
...Customer Journey Engagement Director, located in the United... ...Blueprint with the processes, capabilities,... ...Interaction capabilities across CRM, case management,... ..., EDI/API ecosystems, digital order channels or complex... ..., Organizing, Process Optimization, Procurement Policies,...DigitalCRMLocal areaImmediate start- ...practices. Analysis & Design • Analyze business processes to identify automation opportunities. •... .... • Troubleshoot workflow failures and optimize performance. Integration & Support • Integrate UiPath solutions with ERP, CRM, web, desktop, and database applications. •...DigitalCRM
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