medical office assistant

Job Description

Job Description

Benefits: Dental insurance Health insurance Paid time off Profit sharing About the Role: Kings Clinic and Urgent Care PLLC in Kings Mountain, NC is looking for a motivated and compassionate Medical Office Assistant to join our growing healthcare team. This is a fantastic opportunity to be part of a fast-paced clinical environment where you'll make a real difference in patients' lives every day. If you thrive in a people-first setting and have a passion for healthcare, we want to hear from you! Responsibilities: Greet and check in patients, ensuring a welcoming and efficient front-desk experience Schedule and confirm patient appointments, managing the clinic calendar accurately Verify patient insurance information and process co-pays and billing Maintain and update electronic health records (EHR) with accuracy and confidentiality Assist clinical staff with patient intake, vital signs, and rooming patients as needed Answer multi-line phone systems, triage calls, and relay messages to appropriate staff Ensure exam rooms and common areas are clean, stocked, and prepared for patient care Requirements: High school diploma or GED required; medical assistant certification (CMA, RMA) preferred Prior experience in a medical office, clinic, or urgent care setting preferred Familiarity with EHR/EMR systems and medical billing practices Knowledge of HIPAA regulations and patient confidentiality standards Strong communication skills and a professional, patient-centered demeanor Ability to multitask and remain calm in a fast-paced urgent care environment Basic phlebotomy or clinical skills a plus About Us: Kings Clinic and Urgent Care PLLC is a trusted healthcare provider serving the Kings Mountain, NC community with compassionate, high-quality medical care. Our patients count on us for prompt, professional treatment — from routine visits to urgent medical needs. We pride ourselves on a supportive team culture where every staff member is valued and empowered to grow in their healthcare career.