Senior Coordinator, Revenue Cycle (Hybrid)

CVS Health Specialty Pharmacy Senior Coordinator

We're building a world of health around every individual shaping a more connected, convenient and compassionate health experience. At CVS Health, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger helping to simplify health care one person, one family and one community at a time.

CVS Health Specialty Pharmacy, a mail service pharmacy in the Monroeville area, is seeking a Senior Coordinator. In this role, the colleague is responsible for compiling, reviewing, and processing routine reports to support compliance and meet A/R process flow expectations. The role also identifies and quantifies trends or issues, then communicates findings and potential impact to the appropriate members of the leadership team.

This colleague will review patient accounts for accurate billing and insurance processing under both medical and pharmacy benefits, respond to email inquiries related to patient balances and concerns, and support a high-performing, highly engaged team through mentorship, training, and process support.

Key Responsibilities

• Process routine A/R reports and support compliance requirements.
• Identify trends, issues, and potential impact for leadership review.
• Review patient accounts for billing and insurance accuracy.
• Respond to self-pay and patient balance inquiries.
• Validate bulk adjustments, vendor referrals, and CBG status updates.
• Support colleague training, mentorship, and process guidance.
• Help maintain a high performing, engaged team.
• Follow HIPAA, PHI, and related compliance requirements.

Required Qualifications

• 2 years of healthcare experience within billing, collections, benefits, or AR Support
• 1 year of experience using Microsoft Excel for reporting.

Preferred Qualifications

• Experience with A/R reporting, including trending, aging, and forecasting.

Education

• High school diploma or equivalent

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

$18.50 - $35.29

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full-time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.