Full-Time Sales Associate

Full-Time Sales Associate

Novi, MI (Twelve Oaks Mall)

About the Role

When you work for a legendary name, you become part of the legend. For nearly 175 years, Johnston & Murphy has been known for timeless style, quality craftsmanship, and exceptional customer service. As a Full-Time Sales Associate, you'll create memorable shopping experiences by building lasting customer relationships and helping customers find products that fit their lifestyle. If you're passionate about delivering personalized service and achieving results in a premium retail environment, we'd love to have you on our team.

How You'll Make an Impact

Customer Experience

Create meaningful connections with every customer by delivering personalized service, sharing product knowledge, and helping customers build confidence in their style choices. Every interaction is an opportunity to create a memorable shopping experience and build lasting loyalty.

Sales & Brand Experience

Achieve personal sales goals by understanding customer needs, recommending quality products, and representing the Johnston & Murphy brand with professionalism and enthusiasm. You'll take pride in delivering the premium service our customers have come to expect.

Store Presentation

Help maintain a welcoming, organized, and visually appealing store by supporting merchandising standards and ensuring every customer enjoys an exceptional shopping environment.

Team Collaboration

Work closely with your teammates to achieve store goals, support daily operations, and contribute to a positive, customer-focused culture.

Our P.R.I.D.E. Culture

At Johnston & Murphy, who you are is just as important as what you know. Our P.R.I.D.E. values, Passion, Representing the Brand, Interpersonal Skills, Delivering Results, and Edge, guide how we serve our customers and support one another every day.

What You Bring (Requirements)

• Retail sales experience preferred.
• Passion for delivering exceptional customer experiences.
• Strong communication and interpersonal skills.
• Ability to thrive in a fast-paced retail environment.
• Professional appearance and willingness to learn.
• Flexible availability, including evenings, weekends, and holidays.

What We Offer

• Flexible Scheduling: We know life happens. We work with you to create a schedule that supports both your success and the needs of the business.
• Weekly Pay: Get paid every week.
• Comprehensive Benefits: Eligible associates have access to medical, dental, and vision coverage.
• Invest in Your Future: Save for tomorrow with our 401(k) plan and company match.
• 50% Employee Discount: Enjoy exclusive savings on Johnston & Murphy and other Genesco brands.
• Time to Recharge: Eligible associates receive paid holidays and vacation time.
• Support When You Need It: Access confidential resources through our Employee Assistance Program.
• Give Back: Make an impact through Matching Gifts to Non-Profit Organizations and Paid Community Service Hours.
• Invest in Your Future: Take advantage of Employee Scholarship opportunities.
• Grow Your Career: Explore career opportunities across Johnston & Murphy and the Genesco family of brands.

Physical Requirements

This position involves constant moving, talking, listening, reaching, stooping, kneeling, crouching, standing for long periods of time, walking, using hands to operate controls and climbing ladders in a safe manner. In addition, the ability to lift at least 40 lbs.