Communications Manager

Communications Operations ManagerLocation: South San Francisco, CA 94080 Pay Rate: $55.00 - $57.00 per hour Work Schedule: Monday - Friday, Standard 8-Hour Shift (Hybrid: Wednesdays are mandatory anchor onsite days; events require onsite presence; remaining onsite days are flexible. Occasional early morning starts may be required to coordinate with global teams in Basel).Overview of the JobThe Communications Operations Manager plays a central, hands-on role in powering a high-performing team of seven Communications Business Partners, ensuring priorities, timelines, and deliverables stay on track. This role brings structure to complexity, drives operational excellence, manages team communications channels, and executes logistics for key internal events such as town halls, coffee chats, and leader office hours. This is a contract opportunity running from August 17, 2026, through August 13, 2027.Primary ResponsibilitiesManage day-to-day operational coordination for a team of seven Communications Business Partners, ensuring priorities and deliverables remain on schedule.Plan and execute end-to-end logistics for internal engagement activities, town halls, leader office hours, coffee chats, and functional events in partnership with admin and events teams.Maintain and optimize team calendars, align key milestones and leadership engagements, and proactively resolve scheduling conflicts.Oversee shared mailboxes and communication channels, triaging incoming requests and ensuring timely responses or proper escalation.Build, organize, and continuously refine standard operating procedures (SOPs), templates, and shared drive knowledge management systems.Partner cross-functionally with internal communications colleagues, administrative professionals, and event management teams to ensure seamless execution.Identify process bottlenecks to simplify workflows, eliminate friction, and enhance overall operational efficiency across the team.Required Knowledge, Skills, and AbilitiesProven ability to manage complex, concurrent workstreams with exceptional organization and attention to detail.Strong proactive, solutions-oriented mindset with the ability to navigate fast-paced, collaborative corporate environments.Clear, professional verbal and written communication skills with strong interpersonal relationship-building abilities.Proficiency in Google Workspace (Docs, Sheets, Slides, Calendar, Gmail) and project management/productivity platforms (e.g., Monday.com).Flexibility to adapt quickly to new software systems and tools.Preferred QualificationsPrior experience supporting corporate internal communications teams is highly desirable.Basic graphic design skills are a plus.Education and Experience5–8 years of professional experience in corporate operations, executive administration, project coordination, or related operational roles.Interview ProcessVirtual Round 1: Interview with Reporting Manager (30 minutes)Virtual Round 2: Panel Interview (60 minutes)Benefits: Health insurance Health savings account Dental insurance Vision insurance Flexible spending accounts Life insurance Retirement plan All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.