Product Specialist

Mercedes-Benz North Scottsdale, a Penske Automotive Group dealership, is seeking knowledgeable and friendly Product Specialists to join our team and deliver extraordinary customer experiences. Responsibilities Assist customers with vehicle technology questions via email, phone, and in person to ensure they get the most out of their vehicles. Qualifications Genuine interest in providing an exceptional customer experience. Friendliness, enthusiasm, reliability, and a positive team-player attitude. Excellent communication, interpersonal, and organizational skills. Strong work ethic with the ability to thrive in a fast‑paced, results‑driven environment. Commitment to delivering a world‑class car‑buying experience at every step of the sales journey. Excellence in providing an unparalleled level of expertise to help customers find the vehicle they're looking for. Authenticity in connecting with customers about their vehicle questions in a professional manner that reflects understanding, clarity, accuracy, and courtesy. Technical expertise: proficiency with MS Office Suite and any other CRM and lead‑management tools to accurately manage inquiries and update customer files. Benefits Fortune 500 company, consistently recognized by Automotive News as among the Best Dealerships to Work For. Proudly named to Glassdoor's Best Places to Work. Comprehensive benefits program, including health care options (medical, dental, vision) and a 401k savings and retirement plan with company match. Training, resources, and opportunities for career growth and advancement tailored to individual performance, experience, and interests. Values‑driven culture built on integrity, professionalism, excellence, and teamwork. Penske Automotive Group is an equal‑opportunity employer and maintains a drug‑ and alcohol‑free workplace. Some positions may require applicants to possess a valid driver's license and have a good driving record. #J-18808-Ljbffr Mercedes-Benz of North Scottsdale