Medical Support Assistant

Job DutiesPerforms a variety of clerical duties associated with patient care and treatment in one of several clinics responsible for a variety of medical services.Performs a variety of receptionist duties such as receives patients, visitors, telephone calls; refers calls to appropriate staff; escorts patients into treatment areas, as needed; refers emergencies and walk-ins for treatment; answers routine medical, personnel, and administrative inquiries; and confirms eligibility; maintains patient logPrepares minutes, reports, and memoranda while ensuring proper formatting, grammar, punctuation, and medical terminology.Uses computer systems to schedule appointments, update patient information, print documents, and perform word-processing tasks.Interviews patients and obtains, enters, verifies, and maintains demographic, insurance, authorization, and alternative resource information for registration and accurate billing.Verifies Medicare, Medicaid, and private insurance eligibility and coverage requirements; assists patients with registration forms and obtains required signatures for billing and authorization purposes.