Host

Host Job at Bartaco

At bartaco, food is our passion. But people are our purpose. We invest in our team because our people are at the heart of what we do. We're committed to creating an atmosphere where team members can learn, develop, and succeed every day. Whether you aspire to excel in a leadership, hospitality, or culinary role, bartaco is an environment that fosters growth and helps you achieve your goals.

At bartaco, we're guest-obsessed. Our mission is to create memorable moments for every guest, every time. It's who we are. We are looking for hosts to create the bartaco experience and who live and breathe our touchstones. Our culture is defined by these values and guides how we work together to create the most incredible experiences for our guests.

• Pride: You take pride in your work and in contributing to something special
• Good People: You value teamwork, treat others with kindness, and build trust with those around you
• Positively Intolerant: You hold yourself and your team accountable for delivering quality and consistency because our guests deserve nothing less
• Introspective: You're always looking to grow and improve, taking feedback as an opportunity to get better
• Transparent: You communicate openly and honestly, fostering a culture of trust and collaboration
• We Have Fun and Make People Happy: You bring energy, warmth, and a genuine smile, knowing that your positivity can brighten someone's day

At bartaco, the guest experience starts and ends with you! As a host, you are the first and last impression our guests will have, making your role essential in creating memorable moments. We go above and beyond to create meaningful experiences from greeting guests with enthusiasm to celebrating special occasions. Your warmth, energy, and hospitality set the tone for their time with us. We're looking for individuals who thrive in a fast-paced environment, enjoy connecting with people, and are passionate about providing exceptional hospitality.

As a host at bartaco, here's an overview of what you'll do:

• Own the Door: Create a warm and memorable first impression by welcoming every guest with a smile and genuine enthusiasm
• Manage the Flow: Oversee table availability, manage waitlists and call-ahead seating, and provide accurate wait times to ensure a seamless guest experience
• Seating: Escort guests to their tables while engaging in friendly conversation. Anticipate their needs, including seating preferences, highchairs, or accessibility accommodations
• Answer the Phone: Provide a warm and helpful phone experience by answering guest inquiries about the menu, hours, or directions
• Know Your Stuff: Stay knowledgeable about our menu and confidently offer recommendations, especially to first-time guests
• Stay Organized: Keep the host stand clean, organized, and well-stocked with all necessary supplies
• Communicate Effectively: Maintain clear and timely communication with managers and servers to meet guest needs promptly

What we're looking for:

• A friendly, welcoming demeanor and a genuine passion for hospitality
• Strong multitasking abilities and exceptional attention to detail
• A desire to create memorable moments by celebrating guest milestones through personalized service
• Team players who embody bartaco's values of Integrity, Pride, Hospitality, and Teamwork
• A positive, energetic attitude and dedication to delivering an outstanding guest experience

Perks, benefits + rewards, just for you:

• A fun work environment!
• Career development and advancement opportunities
• Competitive pay
• Meal discounts when dining at bartaco
• Paid vacation time
• Gym and fitness center discounts
• Opportunity to learn multiple languages/language education
• Discounted virtual pet care
• Medical, dental, and vision insurance
• Mental Health and holistic wellness support
• 401K enrollment and matching

Requirements

Physical Requirements:

• Bringing an energetic hustle and positive attitude to every shift
• Lift and carry items up to 25 pounds
• Walk and stand throughout shifts; remain at assigned stations during busy periods
• Perform tasks requiring continuous movement, such as reaching, bending, and carrying trays

Knowledge and Skills:

• Strong communication and customer service skills
• Willingness to learn and collaborate with others
• While not required, previous restaurant experience is encouraged
• Attention to detail and the ability to multitask