American Girl Franklin Location Retail Associate -Part Time

Team The Retail Associate is part of the retail team. Opportunity American Girl is looking for dynamic individuals as Retail Associate who have the interpersonal skills to provide prompt, efficient and exceptional sales assistance within our customer-oriented environment. Impact & Responsibilities Approach, acknowledge and assist customers promptly; handle multiple customers effectively. Assess and meet customer merchandise and service needs by sharing product knowledge, answering questions and directing customers to merchandise, suggestive upselling, and awareness of product availability. Share information on store events, promotions and activities with customers. Promptly and accurately process all point-of-sale transactions. Help resolve customer problems and make suggestions/share product knowledge to turn returns into exchanges. Communicate merchandise and service needs to management on a timely basis. Provide assistance to accomplish team and company goals. Qualifications High school degree or equivalent, preferred. Sales experience in the specialty retail or service industry, preferred. Must possess basic computer skills; some experience using a POS System, preferable. Experience working with children, preferred. Must be willing to work a flexible retail schedule, including days, nights and weekends. EEO Statement Mattel is an Aff... (affirmative action/equal opportunity statement) F/M/Disability/Vet Work Culture What It’s Like to Work Here: We collaborate: Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower. We innovate: At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking. We execute: We are a performance driven company. We strive for excellence and are focused on pursuing best in class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results. Pursuant to the Los Angeles Fair Chance Ordinance and the California Fair Chance Act, qualified applicants with arrest or conviction records will be considered for employment. #J-18808-Ljbffr Mattel