Transportation Support Specialist

Position Overview The Transportation Support Specialist provides transportation to patients to and from treatment and other destinations such as medical appointments, urgent care visits, as directed by the Administrative Manager, in a safe and timely manner, adhering to strict time schedules. The Specialist may also assist in patient care activities such as assisting patients with daily schedules, monitoring patient safety, rounding, leading patients in educational and recreational activities, and accompanying patients to and from examinations and treatments. Specific Responsibilities Transports patients and/or staff Performs and documents daily vehicle inspections to ensure safety Performs all aspects of patient belongings processing for new admissions and resulting from visitation, including search, debugging and delivery Monitors patient activities, provides security checks, completes documentation including, but not limited to, rounds sheets, incident reports, and records of patient behavior Manages high‑risk or re‑engagement incidents Communicates with program leadership/administrator on‑call regarding any identified needs concerning safety, vehicle and/or transportation issues Communicates with interdisciplinary departments regarding new admissions, discharges, and transfers Performs other assigned duties when patient transportation needs are low This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Education and Experience Valid state driver's license Acceptable MVR High school diploma or equivalent Prior experience as a driver/transportation support specialist preferred Six months experience in a health and human services‑related field preferred Maintains CPR certification Ability to work in a fast‑paced environment Excellent organizational skills and the ability to prioritize workload Proficiency with all technology hardware, systems, and tools required to perform duties; training will be provided as needed Competencies Customer Service: Demonstrates concern for meeting internal and external customers' needs and provides satisfaction within available resources Impact and Influence: Works effectively with and through others, including those over whom there is no formal authority Time Management: Uses time effectively and efficiently, concentrating on the most important priorities and adeptly handling several tasks at once Communication: Communicates well both verbally and in writing, creates accurate and punctual reports, delivers presentations, shares information and ideas with others, and has good listening skills Work Environment May work in a variety of environments including professional offices, clinics, hospitals, or out‑patient facilities. Employees spend much of their time seated in a motorized vehicle and on their feet, actively working with patients. Noise level is moderate. Physical Demands While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands to finger, handle or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move objects up to 50 pounds. Specific vision abilities required include close vision, distance vision, color vision, peripheral vision and the ability to adjust focus. Travel Travel is primarily local during the business day, although some out‑of‑area and overnight travel may be expected. #J-18808-Ljbffr Recovery Centers of America