Desktop support Tech

IT Support TechnicianLocation: 1200 Jaybird Rd, Peebles, OH 45660 Contract to Hire Opportunity Conversion rate is $22. Job duties include repair, test, image and clean PC's, laptop, monitors, printers, and other related hardware. Maintain, analyze, and troubleshoot software and computer peripherals. Ability to set up, configure and add all hardware. Experience with asset management. Install, move, add, and change. Large IMAC events expected for client printer migration and PC refreshes. Assure that all tickets requiring follow up work and/or calls receive appropriate attention. Assist with installations, configurations, upgrades, patch, and other maintenance activities of server equipment. Perform backup, recovery, and security procedures both planned or during emergency. Follow established procedures to detect, diagnose, and accurately report outage of critical site applications. Assist with diagnoses of network hardware and performance problems. Perform approved installation, configuration, and maintenance of physical network. Perform network system administration task both planned or during emergencies. Comfortable with face to face interactions as will be required to provide technical support to end users in-person at the customers site. Back up and burn end user data. Assist in developing and documenting improvements to current processes. Assist other coworkers in resolution of end users' technical issues across the program. Assist Site Leader in the execution of established processes and escalations. Ability to handle multiple projects. Experience working in an enterprise environment. Work schedule - 2nd Shift M-F, 3:00 – 11:30 pm EST. Very little, if any overtime; almost never mandatory. AA2IT