Bar Support Staff

Job Description

Job Description

Description:

Bar Support Staff

Join the vibrant team at Crux Fermentation Project, one of Central Oregon’s most popular breweries, where you will play a vital role in delivering exceptional customer service and ensuring a memorable experience for our guests. As a Pub Runner / Bar Support Staff, you will be an integral part of our dynamic environment, contributing to the smooth operation of our bar and outdoor spaces while fostering a welcoming atmosphere.

Key Responsibilities

- Assist with cleaning and sanitizing glassware in the bar area to maintain high standards of cleanliness and hygiene

- Serve as a runner, delivering food and beverages promptly to guests both inside and on the lawn

- Support outdoor guest areas by helping keep fire pits maintained and ensuring outdoor spaces are welcoming and comfortable

- Assist guests with parking and provide friendly, attentive service throughout their visit

- Perform general cleaning and organization duties to uphold the cleanliness and safety of the work environment

- Support other team members with additional assigned duties as needed to ensure smooth operations

Skills and Qualifications

- Excellent customer service skills with a friendly, professional demeanor

- Ability to work efficiently in a fast-paced environment

- Strong organizational skills and attention to detail

- Ability to lift and carry items such as glassware and supplies

- Reliable, punctual, and able to work flexible hours, including evenings and weekends

- Previous experience in hospitality, bar support, or outdoor event support is a plus but not required

- Ability to work well as part of a team and independently when needed

At Crux Fermentation Project, we celebrate craft culture and foster a fun, inclusive work environment. We offer competitive wages, a steady flow of guests providing generous tips, and opportunities for growth within our team. Join us and become part of a passionate community dedicated to quality, creativity, and exceptional guest experiences.

ESSENTIAL JOB DUTIES AND FUNCTIONS FOR Pub Runner / Bar Support Staff (Performed with or without reasonable accommodation)

• Set-up and close-down tasting room by assigned check lists
• Know our food menu and ingredients
• Know beer menu and pay attention to color of beer. Understand beer styles. Read the beer sheets and develop a knowledge of our beers on tap
• Attend monthly educational and training meetings
• Assist servers and bartenders by running food in the window or drinks from the bar
• Operate with the full hands in and full hands out motto
• Communicate with guests at the front door and beyond how service works at Crux Fermentation Project
• Develop a complete knowledge of the history of the brewery and owners
• Pay attention to visually intoxicated persons and communicate to all service staff. Know and use the tools in watching for and identifying visually intoxicate people
• Arrive on time and ready to work. Ready to work is checking in with the lead on duty and other staff to know where you are needed first.
• Communicate with a floor supervisor if a guest may be unhappy.
• Provide parking direction when assigned.
• Assist brewers with packaging when assigned packaging shifts as needed.
• Other duties as directed.

QUALIFICATIONS FOR Pub Runner / Bar Support Staff

• Passion – for the craft industry
• Enthusiastic, Energetic & Self-Motivated
• Organized – with excellent time management skills
• Team Player – with strong interpersonal and communication skills
• Interpersonal Skills – ability to actively listen and cooperatively solve problems, relates well to others
• Personal Integrity – exhibits a high degree of professionalism and commitment to following through and achieving results
• Effective Communicator – possesses strong verbal communication skills
• Results Focused – self-motivated, works as hard and long as needed to achieve results

EDUCATION & EXPERIENCE FOR Pub Runner / Bar Support Staff

• High School Diploma or GED
• Food Service experience, preferably with a Brewery-restaurant

JOB REQUIREMENTS FOR Pub Runner / Bar Support Staff

• Proof of eligibility to work in the United States
• Certifications: OLCC Service Permit, Oregon Food Handler
• Drug Free
• Reliable transportation for work
• Ability to work a flexible schedule including evening, weekends, and holidays

PHYSICAL REQUIREMENTS

• Must be able to perform simple grasping, fine manipulation, and repetitive hand and arm movements frequently
• Must be able to bend, squat, crawl, kneel, push, pull, and walk on uneven surfaces on an occasional basis
• While primarily an indoor job, must be able to walk outside in a variety of weather conditions (rain, wind, snow, heat)
• Must be able to work in hot, cold, and wet environments
• Must be able to lift 25-50 lbs.