Specialist, HVAC Technician

Facilities Technician-HVAC Job Description

The Facilities Technician is a skilled professional responsible for performing HVAC and mechanical preventive maintenance and repairs within a given geographic territory. This role requires hands-on expertise to complete necessary work within Jones Lang LaSalle standards and guidelines while maintaining commercial building systems at peak operational conditions.

Key Responsibilities

Safety:

• Demonstrate comprehensive knowledge of safe work practices especially regarding energized work, working at heights, and confined spaces
• Recognize, assess, and mitigate or eliminate risks
• Understand and use proper PPE for associated tasks

Training & Development:

• Evaluate and coach a workforce of Facility Engineers and Maintenance Technicians as requested by supervisors
• Provide technical guidance and mentorship to support team development

Operations, Maintenance & Repair:

• Possess hands-on skills and knowledge to complete required repairs and maintenance on commercial HVAC systems including chillers, cooling towers, pumps, motors, air handlers, automation/controls systems, and associated electrical and pneumatic systems
• Use industry standard tools in accordance with all codes, laws, and regulations
• Perform preventive maintenance and repair service work on HVAC, mechanical, plumbing, electrical, and various other building systems
• Maintain properties in peak operational condition

Customer Service:

• Apply knowledge of principles and processes for providing customer and personal services
• Conduct customer needs assessments and meet quality standards for services
• Evaluate customer satisfaction and maintain professional relationships

Administrative & Organizational Skills:

• Strong documentation and record-keeping abilities for maintenance logs, inspection reports, and compliance tracking
• Proficiency with computerized maintenance management systems (CMMS) and work order processing
• Ability to manage and prioritize multiple work orders and maintenance schedules effectively
• Experience with inventory management and parts ordering systems
• Basic project coordination skills for scheduling maintenance activities and system upgrades

Communication & Interpersonal Skills:

• Clear written and verbal communication for reporting system status, documenting findings, and interfacing with facility management
• Ability to explain technical issues and recommendations to non-technical stakeholders
• Professional interaction skills for working with tenants, contractors, and building occupants during maintenance activities
• Collaborative approach when working with other trades and building operations team members
• Ability to understand and audit processes, procedures, and reports

Cross-Functional Collaboration:

• Experience coordinating with electrical, plumbing, and other building trades on integrated building systems
• Ability to work effectively with property management, security, and facilities teams
• Skills in scheduling and coordinating with external vendors and service contractors
• Understanding of how HVAC operations impact other building systems and occupant experience

Additional Responsibilities:

• Any and all other duties and tasks assigned

Required Qualifications

Education:

• High school diploma or GED

Experience:

• Minimum 2 years of HVAC maintenance and repair experience
• Experience with building automation systems and controls
• Comparable work experience in commercial building systems

Technical Skills:

• Knowledge of applicable HVAC codes, laws, and regulations
• Proficiency with HVAC metering equipment and industry standard tools
• Knowledge of refrigeration cycles, heat transfer methods, and thermodynamics
• Ability to work with building automation systems and controls
• Ability to read and interpret system drawings, schematics, and equipment schedules

Computer Skills:

• Ability to effectively use computers and computer programs including Microsoft Office Suite
• Skill in use of the internet to navigate and use web-based applications
• Ability to use handheld electronic devices (cell phone, etc.)

Communication Skills:

• Knowledge of the structure and content of the English language including meaning and spelling of words, rules of composition, and grammar
• Excellent written and verbal communication skills

Certifications:

• EPA Universal Certification

Physical Requirements:

• Work can be truck-based with travel or campus-based
• Ability to lift 50 pounds
• Ability to bend, sit, kneel, squat, stand, reach, and lay as required to access equipment components for extended periods of time
• Ability to work exposed to heat, sunlight, rain, cold, daylight and nighttime hours as required

Preferred Qualifications

• 5 years of HVAC experience
• High school vocational degree program or apprenticeship completion
• Knowledge of applicable MEP codes, laws, and regulations
• R410a Certification
• Additional certifications in specialized building automation systems (BACnet, Niagara, Tridium, Johnson Controls, Siemens, Honeywell, etc.)
• Additional certifications in specialized systems (chillers, boilers, building automation)
• Experience with energy management and system optimization
• Knowledge of LEED and sustainability practices in building operations

This role offers opportunities for professional development and technical leadership while contributing to maintaining critical building infrastructure for our clients.

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Location:

On-site –Highland Heights, OH

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay