Insurance Follow Up Specialist

To ensure timely and accurate reimbursement, the full-time Insurance Follow Up Specialist will analyze account activity, investigate denied or unpaid claims, and collaborate with insurance payers and internal departments to resolve issues and expedite payment. Key responsibilities Follow up on assigned insurance claims to ensure timely and accurate payment Contact insurance companies to resolve claim issues and appeal denied or underpaid claims Update patient account notes in the billing system and monitor aging reports based on payer deadlines Required qualifications High school diploma or equivalent required; Associate's degree in healthcare or business preferred Minimum of 2 years of experience in medical billing, insurance follow-up, or revenue cycle operations Knowledge of insurance payer requirements, CPT/ICD coding, and medical terminology Strong understanding of healthcare claim submission and adjudication processes Experience working with electronic health records (EHRs) and billing systems