Forward Deployed Engineer

Forward Deployed EngineerWe're looking for a Forward Deployed Engineer to work directly with our customers - on-site and embedded - to deploy Aravolta in complex data center environments. You'll be the technical bridge between our product and our customers' operational reality, solving integration challenges, customizing workflows, and making sure the Aravolta experience is the best in the data center industry. This isn't a support role. You'll write production code, debug live systems, and shape our product roadmap. If you thrive on solving hard problems in high-stakes environments and want to see your work powering critical infrastructure, this role is for you.What You'll DoDeploy and configure Aravolta at customer sites, working hands-on with their infrastructure and operations teamsBuild custom integrations, data pipelines, and automation workflows tailored to each customer's environmentTroubleshoot complex issues across networking, device communication, and telemetry collectionTranslate customer requirements into actionable feature requests and contribute directly to our core productDevelop internal tooling, scripts, and documentation to accelerate future deploymentsWhat We're Looking ForPreferred:3+ years of software engineering experienceHigh agency, high ownershipStrong debugging and problem-solving skills - you're comfortable diving into unfamiliar systemsExperience working directly with customers or in client-facing technical rolesSolid understanding of networking fundamentals (TCP/IP, DNS, VLANs, firewalls)Ability to work independently in fast-paced, ambiguous environmentsWillingness to travel to customer sites (up to 30–50%)