Facilities Associate

About Topgolf Topgolf is where golf meets a great time. It is a high‑energy sports entertainment venue where each shift is different, guests bring their own energy, and the team makes it all happen. Desired Candidate Profile We’re looking for someone who enjoys figuring out how things work, fixes what’s broken, and takes pride in keeping a complex venue running smoothly. A hands‑on approach, a willingness to learn, and reliability that a maintenance team can count on are essential. Role Overview The Facilities Associate (Maintenance Technician I) is responsible for the maintenance, repair, and upkeep of Topgolf’s venue, grounds, equipment, and systems. The role requires a flexible schedule, including evenings, weekends, holidays, and peak periods. Responsibilities Maintain and repair the venue, completing tasks directed by the Facilities management team across all areas. Diagnose and resolve issues with equipment, systems, and infrastructure, monitoring operation to pre‑empt problems. Manage inventory of spare parts and supplies; identify and report shortages proactively. Respond promptly to maintenance calls, communicating status and safety concerns to guests and teammates. Report significant issues, hazards, or unresolved deficiencies to the Facilities Manager immediately. Adhere to all safety, health, and environmental policies and procedures at all times. Engage guests in a friendly, professional manner in guest‑facing areas. Support teammates across Facilities and Operations to keep the venue fully operational and guest‑ready. Participate in training to build maintenance skills and grow within the facilities team. Demonstrate Topgolf’s core values—Fun, One Team, Excellence, Courage, and Caring—in every interaction. Qualifications High school diploma or equivalent preferred; valid driver’s license required. No experience required, but a strong desire to learn maintenance and technical skills. 6+ months of maintenance experience or trade school certificate preferred. Must be 18 years of age or older as required by law. Flexible with schedule, including evenings, weekends, holidays, peak periods, special events, and high‑volume seasons. Core Competencies Being Resilient – stays calm, methodical, and solution‑focused even when multiple issues arise. Communicates Effectively – clear, timely communication with team and guests. Customer Focus – owns maintenance quality, anticipates needs, and seeks improvement. Drives Results – operates with urgency, personal ownership, and pride in work. Physical Requirements Ability to remain on feet and in motion for extended periods, including standing, walking, climbing, and moving through all areas of the venue; lift up to 50 pounds independently and up to 75 pounds with assistance; navigate stairs, ramps, ladders; work in varying temperature and weather environments; perform repetitive tasks such as bending, kneeling, reaching; communicate clearly in a high‑energy environment; maintain safety and focus under pressure. Benefits Free play and 1/2 price food; health, dental, vision; 401(k) match; free mental well‑being platform for qualifying members; additional benefits may apply. ADA The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties. EEO Statement Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve. Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law. Topgolf Entertainment Group does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website, employees or Human Resources. Topgolf will not pay fees for unsolicited agency resumes and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Topgolf Entertainment Group and will be processed accordingly without fee. Topgolf participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. #J-18808-Ljbffr