Assistant General Manager

Full-time

Hank's Oyster Bar

Washington DC

RESTAURANT OPERATIONS

Ensure that Hank’s Employee Handbook guidelines are followed
Supervise the Dining Room/Bar (Kitchen in conjunction with Chef on Duty)
- Monitor food and beverage quality, service and dining room performance
Oversee FOH staff (BOH in conjunction with Chef on Duty)
- Resolve staff performance issues
- Follow progressive discipline guidelines
  - Inform GM of all disciplinary actions
- Attending to needs of staff including conflict resolutions
- Create FOH dining room schedule and submit to GM for approval
Update POSI system with daily changes
Guest Relations
- Touch tables to check in with guests, create regulars
- Handle all guest concerns/complaints that occur during your shift
Work with Chef on Duty to format and print menus for daily service
Assist Hostess at the door
Liaison between staff and upper management / Reporting daily events that may need additional attention to GM

DAILY ACCOUNTING/RECORD KEEPING

Fill out daily managers log
Record Daily Sales in QuickBooks
Reconcile credit card batch report with Daily sales report on your shifts
Banking
- Go to the bank to replenish funds/change
- Make sure all documentation is received by accountants

REPORT DIRECTLY TO GENERAL MANAGER

Apply

Vacancy posted 3 days ago

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