Technology Trade Support | Buy Side
Mosaic Partners
Technology Trade Support Professional
Seeking a highly motivated Technology Trade Support professional to join a dynamic buy-side environment. This role is critical in ensuring seamless client-facing technology operations while providing real-time support across trading and enterprise platforms.
You will serve as the primary support resource for investor-facing systems, deliver hands-on trade support during New York market hours, and act as the New York-based liaison to the Enterprise Technology team, ensuring efficient communication and issue resolution across global stakeholders.
Qualifications
- Experience in a fast-paced, high-pressure trading or financial services environment
- Strong interpersonal and communication skills with the ability to work across cross-functional teams
- Hands-on experience with trading systems (EMS platforms such as EMSX, FlexTrade, or similar)
- Solid understanding of: FIX Protocol | Linux environments | SQL Server / database querying
- Experience with Jira, Git, and ServiceNow
- Ability to troubleshoot production issues quickly and effectively
- Flexibility to support extended hours or respond to critical incidents as needed
- Experience with Python scripting or automation
- Understanding of Equities and Options trading workflows
- Prior experience in a buy-side or asset management environment
This role will sit ONSITE in New York, NY
Vacancy posted 4 days ago
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