Senior Manager, Customer Operations & Analytics
Simpro Group
Simpro Group is seeking a Manager, Customer Operations to lead a team of operations analysts and drive operational excellence across post-sale customer functions. You will partner with customer success, finance, and GTM leaders to align targets with frontline execution, forecast revenue, and optimize capacity planning. The role emphasizes data-driven decision making, KPI governance, and the design of incentive structures to align with strategy. #J-18808-Ljbffr Simpro Group
$134k - $174k
....00 - $174,000.00What’s the role?Etsy is seeking a Senior Program Manager to join our Customer Operations (CO) organization. As a key member of the lean and... ...diverse group of partners across Product, Engineering, Analytics, Research, Design and Operations to build our...SeniorFull timeWork at officeLocal areaVisa sponsorship- The Senior Manager, College & Corwin Customer Operations leads Sage's global customer operations function supporting our College and Corwin education publishing... ...strategy into operational results. Strong analytical and performance management skills, with experience...SeniorWork at officeRemote workWorldwide
$110k - $130k
Senior Manager, Insurance Customer Operations Remote US About Ethos Ethos is a leading life insurance technology company on a mission to protect families... ...policy administration, QA, and regulatory compliance Analytical fluency with ability to drive data-informed decisions...SeniorRemote jobFull timeTemporary work- # Senior Manager, Analytics, Customer ExperienceApply To JobJob ID: **3313445**DoorDash, Inc.San Francisco, CA; Sunnyvale, CA; Seattle, WA; New York... ...*The Customer Experience team serves as a foundational operations pillar at DoorDash, dedicated to resolving friction...SeniorHourly payWork at officeLocal areaRemote workFlexible hours
- Sage Publishing, a global education publisher, seeks a Senior Manager, College & Corwin Customer Operations to lead a worldwide customer operations function supporting bookstores, districts, educators, and direct purchasers. You will drive service excellence, manage Team...SeniorRemote jobWorldwide
- Lennar is seeking a Senior Manager, Legal Operations to drive budgeting, forecasting, and reporting for the Legal Department. This role sits at the intersection of legal, finance, data, and analytics to translate spend, matter data, and vendor performance into decision-...Senior
- Job Context The Manager, Customer Operations is an operational leadership role responsible for driving operational excellence, execution discipline... ..., this position oversees business operating rhythms, analytics frameworks, revenue forecasting, and capacity planning. The...WorldwideFlexible hours
- ...strategic, and data-driven Senior Director of Operations Strategy, AI & Automation... ...automation roadmap across Customer Success, Support, Services... ...handoffs, governance, and management cadences. Identify and implement... ...strategic thinking, analytical rigor, systems fluency,...SeniorLocal area
- Jobtailor in Hoboken, NJ seeks a Senior Manager, Technology Operations to lead and oversee multiple technology programs, aligning with strategic objectives... ..., while guiding cross-functional teams. You will own analytics for post-purchase initiatives, translate data into...Senior
- A leading cannabis company is looking for a Manager, Commercial Analytics in Kentucky. This role is responsible for developing data-driven strategies to optimize pricing, promotions, and inventory management. Candidates should have a Bachelor’s degree, proficiency in data...Senior
- A leading analytics firm seeks a Senior Director, Customer Analytics to lead data-driven insights for strategic planning and growth. The role involves guiding clients, developing multi-year roadmaps, and translating complex data. The ideal candidate has 15+ years in analytics...SeniorRemote job
$136k - $219.65k
Join to apply for the Senior Director, Customer Analytics role at Merkle Get AI-powered advice on this job and more exclusive features. Please note... ...potential product and market level opportunities Manage and nurture existing growth account opportunities across...SeniorPermanent employmentFull timeContract workTemporary workLocal areaRemote workFlexible hours$140k - $165k
...integrated and built to serve our customers across the full spectrum of... ...in the future. The Sr. Manager, Customer Excellence is a... ...Marketing, Finance, Pricing, Sales Operations, Procurement, agency... ...qualitative and quantitative analytical skills, including experience...SeniorTemporary workWork at officeRemote workWork visa- ## Senior Manager, HE Operations and Analytics LeadApplylocations: 6625 Excellence Way, Plano, TX, USAtime type: Full timeposted on: Posted Todaytime left... ..., and communicating with internal as well as the customer’s executive management team is a necessity.* Must be able...SeniorHourly payFull time
- ...Co. LLC in Salt Lake City, Utah, seeks a Senior Associate in Client Services - Operations to own client accounts and coordinate issues... ...teams supporting Retail Separately Managed Accounts. The role requires advanced analytics, data extraction, and process improvement...Senior
- The Senior Manager, Technology Operations, leads the execution and oversight of multiple complex technology... ...technology environment. Own the end-to-end analytics for a portfolio of post-purchase... ..., operational efficiency, and customer experience. Translate complex datasets...Senior
- STMicroelectronics is seeking an experienced operations leader to serve as the primary interface between customers and ST for orders, forecast alignment, and service performance. You will drive order lifecycle management, backlog optimization, and on-time delivery across...Senior
- Uline in Kenosha, WI seeks a Senior Customer Operations Manager to lead our customer service and product management efforts on the Kenosha campus. You will oversee backorder and drop-ship operations, guide department leaders, and drive performance improvements to minimize...Senior
- Viant Medical Inc. is seeking a Senior Customer Operations Specialist to provide advanced customer service and operational support for internal and... ...at our Wheeling site. You will act as the main advocate, manage high-complexity accounts, and drive improvements in order management...Senior
- Vertex Inc. seeks a Senior Manager, Customer Success to lead a regional CS organization responsible for retention, adoption, and business outcomes... ...using predictive health models, telemetry, and analytics, guiding teams in AI copilots and automation. #J-18808-Ljbffr...Senior
- McKesson is seeking a strategic and results-driven Senior Manager, Customer Support Operations to lead and transform our Tier 1 Customer Support organization for MAPS. In this role, you will drive operational excellence by creating a proactive, data-driven, and AI-enabled...Senior
- GitLab Inc. is seeking a Senior Director, Revenue Analytics to lead a high-performing analytics team and own the strategic vision for data across sales, customer experience, and revenue operations. You will partner with executive leadership to translate data into strategic...SeniorRemote job
- Bob Moore Auto Group is seeking an Accounting Manager to oversee the Shared Services Center across two or more stores. You will ensure timely posting of store transactions, manage day-to-day operations, and support department leaders with accurate financial reporting. You...Senior
$155k - $215k
Senior Manager, Autonomous Vehicle Assembly Operations The Company Outrider is a global leader in physical AI for logistics yard operations. Our mission is to... ...safety, productivity, and sustainability of our customers' operations. We are entering our next chapter of growth...SeniorContract workTemporary workFlexible hours- NiCE is seeking a Lead Client Services Program Manager to join their Cloud Professional Services team in Hoboken, NJ. The successful candidate... ...managing multiple client programs and delivering cloud-based analytics services focused on financial crime compliance. Ideal...Senior
$184k - $264.5k
...108Santa Barbara, CA, US, 93111 Sr Manager - Global Service Operations - Medical Devices Title : Sr Manager... ..., business systems, operational analytics, training programs in support of Global... ...solutions for supporting customers globally. Establishes strategic priorities...SeniorWork at officeHome officeFlexible hours$85k - $100k
Senior Manager, Member Services & Operations Reports to: TBD Location: Pittsburgh, Pennsylvania Status: Full-time Position Summary The Senior Manager, Member... ...more years of progressively responsible experience in customer service, field operations, customer experience, donor...SeniorFull timePart timeLocal areaRemote workShift workWeekend workAfternoon shift$143k - $257k
...will own OKX's Global Customer Complaints Program and... ...Customer Support, Product, Operations, and Risk teams to... ..., and provide senior leadership with clear... ...defensible responses, manage review and approval processes... ...governance processes. Strong analytical and reporting...SeniorLocal area- Dorman Products is seeking a Sr. Manager, Commercial Operations to partner with Sales, Marketing, Product... ...while delivering a best-in-class customer experience. You will lead the Customer... ...growth; responsibilities include analytics, reporting, CRM systems management,...Senior
- ...innovation — working hard to be the customer's first choice. 7-Eleven... ...7‑Eleven’s expansion into operating Speedway®, Stripes®, Laredo... ...SUMMARY: We are seeking a Senior Manager, Customer Insights to lead and... ...primary research role. Our Analytics team owns behavioral, transactional...SeniorHourly payShift work
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