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Senior Manager, Customer Operations & Analytics

Simpro Group

Simpro Group is seeking a Manager, Customer Operations to lead a team of operations analysts and drive operational excellence across post-sale customer functions. You will partner with customer success, finance, and GTM leaders to align targets with frontline execution, forecast revenue, and optimize capacity planning. The role emphasizes data-driven decision making, KPI governance, and the design of incentive structures to align with strategy. #J-18808-Ljbffr Simpro Group

Vacancy posted 4 days ago
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