Customer Service Agent

Job Summary We are seeking a friendly and motivated Customer Service Agent to support customer interactions, answer questions, and provide information about products and services. This entry-level opportunity is ideal for someone who enjoys helping people, communicating clearly, solving routine concerns, and developing valuable professional skills. Responsibilities Answer questions regarding products, services, and company offerings. Identify customer needs and recommend appropriate solutions. Provide timely and professional customer assistance. Address routine customer questions and concerns. Assist with customer follow-ups and relationship-building activities. Communicate promotional information clearly when appropriate. Support customer satisfaction and engagement initiatives. Maintain accurate records of customer interactions and activities. Communicate customer feedback to appropriate team members. Collaborate with colleagues to achieve customer service goals. Help create a positive and welcoming customer experience. Participate in ongoing training and professional development. Qualifications High school diploma or equivalent required. Strong communication and interpersonal skills. Friendly, professional, and customer-focused attitude. Strong listening and problem-solving abilities. Comfortable interacting with customers in person. Positive attitude and willingness to learn. Good organizational and multitasking skills. Reliable, adaptable, and self-motivated. Previous customer service, sales, retail, hospitality, or similar experience is a plus but not #J-18808-Ljbffr