Chief Consumer Advocacy & Experience Officer
Fay Servicing, LLC
Fay Servicing, LLC is seeking an FVP, Consumer Advocacy to lead the front-line borrower engagement and oversee the Customer Service teams in a dynamic, multi-channel contact center environment. The role reports to the SVP, Account Management and focuses on transforming Fay’s service model, driving digital engagement, and maintaining compliance with investor expectations. A seasoned leader with 10+ years in financial services is preferred. #J-18808-Ljbffr Fay Servicing, LLC
Vacancy posted 2 days ago
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