Case Aide

Job Details Job Location: Dexter, MO 63841 Job Type: Full‑time Pay: from $17.00 per hour (40 hours per week) Responsibilities Provides supervised visitation for children and their families. Requires travel throughout the state. Transports clients to and from visits, foster care placements and other identified appointments. Addresses parenting skills during visitation. Promotes positive parenting and child development while reducing the risk of child maltreatment. Assists case managers in locating resources as appropriate. Attends all necessary internal and external meetings as appropriate. Enters data into Missouri’s client data management system. Attends and completes all required training. Other duties as assigned. Qualifications 1 year of experience with children and families preferred. Valid Driver’s License and proof of insurance. High School Diploma or equivalent required. Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations; write reports, business correspondence, and procedure manuals; present information and respond to questions from managers, clients, customers, and the public. Computer Skills: Knowledge of database software, Internet software, Word Processing software; ability to make and use Excel spreadsheets. Competencies Customer Service – manages difficult or emotional customer situations; responds promptly to customer needs; responds to requests for service and assistance. Interpersonal Skills – focuses on solving conflict, not blaming; maintains confidentiality; listens without interrupting; keeps emotions under control; remains open to others’ ideas and tries new things. Oral Communication – speaks clearly and persuasively in positive or negative situations; listens and obtains clarification. Teamwork – balances team and individual responsibilities; exhibits objectivity and openness to others’ views; gives and welcomes feedback; contributes to building a positive team spirit; supports everyone’s efforts to succeed. Diversity – demonstrates knowledge of EEO policy; shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes a harassment‑free environment; builds a diverse workforce. Ethics – treats people with respect; keeps commitments; inspires trust; works with integrity and ethically; upholds organizational values. Organizational Support – follows policies and procedures; completes administrative tasks correctly and on time. Judgement – displays willingness to make decisions; exhibits sound judgment; supports and explains reasoning for decisions; includes appropriate people in decision‑making; makes timely decisions. Professionalism – approaches others tactfully; reacts well under pressure; treats others respectfully regardless of status; accepts responsibility for own actions; follows through on commitments. Quality – demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback; monitors own work. Trauma Informed – demonstrates commitment to learning and applying trauma‑informed principles; understands impact of stress and trauma to clients, colleagues, and self. Physical Demands Employee must be able to hear, see, talk, and sit or stand at a personal computer for a reasonable length of time typing and reading. Using hands to handle or feel, climb, balance, stoop, kneel, or crawl is occasionally needed. Frequently lifting 25 pounds and occasionally lifting 26–50 pounds. Reasonable accommodations may be made for disabilities. Work Environment The noise level in the work environment is usually moderate. Benefits 401(k) 401(k) matching Dental insurance Employee assistance program Flexible schedule Flexible spending account Health insurance Health savings account Life insurance Paid time off Retirement plan Tuition reimbursement Vision insurance Schedule 8 hour shift Monday to Friday #J-18808-Ljbffr Every Child's Hope