Health unit Coordinator -ER-- 7a-4p - 36 hours

Site: Wentworth-Douglass Hospital Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Responsible for managing the administrative functions of the department and facilitating effective communication between patients, families, and clinical staff. Ensures accurate and timely documentation and workflow to support patient care delivery in a fast-paced environment. Coordinates patient admissions, transfers, and discharges, ensuring all documentation is accurate and complete. Answers and directs phone calls, providing information and assistance to patients and families as needed. Maintains and organizes patient records and documentation in compliance with privacy regulations and hospital policies. Assists in managing the flow of patients within the Emergency Department, including tracking and updating patient status. Orders and maintains an inventory of medical supplies, ensuring necessary items are available for clinical staff. Facilitates communication among multidisciplinary teams to enhance patient care and address any immediate needs. -Monitors and manages appointment scheduling and follow-up processes for outpatient services as needed. Performs clerical duties such as data entry, report generation, and filing, ensuring the efficient operation of the unit. Assists with training and orientation of new staff members in administrative procedures and workflows. Qualifications Education: High School Diploma or Equivalent required. Can this role accept experience in lieu of a degree? Yes. Licenses and Credentials: Experience in a healthcare administrative role, particularly in an emergency or clinical setting 2-3 years required. Proficient in electronic health records and healthcare information systems. Strong organizational and time management skills, with the ability to prioritize tasks effectively. Excellent verbal and written communication skills, emphasizing patient-centered service. Ability to work collaboratively in a fast-paced, multidisciplinary team environment. Knowledge of medical terminology and familiarity with clinical procedures. Physical Requirements Standing Occasionally (3-33%) Walking Occasionally (3-33%) Sitting Constantly (67-100%) Lifting Occasionally (3-33%) 20lbs - 35lbs Carrying Occasionally (3-33%) 20lbs - 35lbs Pushing Rarely (Less than 2%) Pulling Rarely (Less than 2%) Climbing Rarely (Less than 2%) Balancing Occasionally (3-33%) Stooping Occasionally (3-33%) Kneeling Rarely (Less than 2%) Crouching Rarely (Less than 2%) Crawling Rarely (Less than 2%) Reaching Occasionally (3-33%) Gross Manipulation (Handling) Constantly (67-100%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%) Work Details Remote Type: Onsite Work Location: 789 Central Avenue Scheduled Weekly Hours: 36 Employee Type: Regular Work Shift: Day (United States of America) Pay Range $18.78 - $26.80/Hourly Grade 4 Benefits At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. EEO Statement 1810 Wentworth-Douglass Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at View phone number on click.appcast.io. #J-18808-Ljbffr Wentworth-Douglass Hospital