Quality Assurance Lead

Quality Assurance LeadLocation: Spanish Lake, MissouriDivision: Advancia TechnologiesShifts:Shift 1 6:00 - 2:30Shift 2 9:30 - 6:00This position is contingent upon contract awardPosition SummaryThe Quality Assurance Lead will identify and proactively prevent issues that can detract from or degrade contract performance on a government work site. The QA Lead implements a contractor project quality control program to ensure quality outcome, training, and government customer requirements are met with regard to records management, document processing, handling, correspondence, and delivery; document scanning, photocopying, and conversion; document data entry, data analysis, tracking, temporary storage of government records; communication; and facilities support.Essential Duties & Responsibilities:Collect and maintain records confirming all contractor personnel have completed required trainingEnsure services are performed to government customer standardsDevelop procedures to identify and prevent occurrences of defective servicesDevelop and oversee procedures to remediate any processes where acceptable quality levels are not being metImplement the quality system, the quality records, and summary reports on quality for operation and program management reviewAnalyze quality data collected and recommend related changes to the Site ManagerEnsure all site personnel are trained in the quality aspects of their jobManage corrective action requests and error transmittal reports for timely resolution and document the final disposition for quality issuesRecommend changes regarding quality controlCoordinate quality performance and customer quality service issues with government personnel and Contractor's Site ManagerProvide guidance and implementation of the contractor's Quality Control program onsiteMinimum Qualifications:Minimum of three (3) years' work experience working at a record facilityMinimum of one (1) year experience in Quality Assurance/Quality ControlHigh School Diploma or equivalentExcellent communication and reasoning skillsAbility to communicate and work in a team environmentAbility to work with minimal supervisionAbility to maintain accuracy of less than one percent error rate for data and/or file operationsStrong attention to detailRead, write, and communicate using the English language at a level sufficient to perform job functionsSkilled in the use of standard computer software applicationsValid State Driver's LicenseAbility to meet the security requirements for obtaining a badge (i.e., National Agency Checks with Inquiries)Ability to pass a drug screen and employment background checkAbility to pass a fit-for-duty testAbility to perform in a labor-intensive environment (see physical demands below)Preferred Qualifications:Associate's degree or higherNARA records management trainingExperience operating a pallet jack, order picker, counterbalance, and/or reach and turret truckFamiliarity with shipping and receiving processesWorking Schedule:Facility hours 6:00am - 6:00pmShift 1 6:00 - 2:30Shift 2 9:30 - 6:00Working Environment:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Normally subjected to inside (warehouse) environmental conditions. The noise level in the work environment is usually moderate to high. Adherence to OSHA guidelines is mandatory, and as such, donning of protective equipment/gear may be required.Physical Demands (including but not limited to):Ability to physically lift boxes which typically weigh 30-50 pounds on a regular basis. Ability to carry boxes between 30-50 pounds for distances up to a quarter of a mile within a facility. Ability to safely climb and balance on ladders to obtain boxes which can weigh 30-50 pounds, from shelving up to 15 feet high. Ability to climb caster equipped ladders and maneuver on catwalks while handling boxes of records, typically weighing 30-50 pounds, which are stored up to 15 feet above the floor, regularly. Performance of work regularly requires walking, stooping, bending, reaching, and squatting to reach boxes. Position requires working long hours on one's feet and walking several miles per day is routine. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus with corrections if necessary.Advancia Technologies LLC is an equal opportunity employer. Advancia Technologies LLC does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, marital status or any other characteristic protected by law.