Mobile Unit - Armed Security

Job Description

Job Description

About Company:

For more than 50 years, Tadiso, Inc. has been committed to helping individuals find hope, healing, and long-term recovery. When you join our team, you become part of an organization that is making a meaningful difference in the lives of thousands of individuals and families throughout Western Pennsylvania.

At Tadiso, we recognize that our employees are our most valuable asset. We are committed to fostering a professional, inclusive, and supportive work culture that encourages growth, collaboration, and excellence. Whether you provide direct patient care, administrative support, or operational leadership, your role is vital in advancing our mission and strengthening the communities we serve.

Position Summary

The Mobile Unit Armed Security Officer is responsible for maintaining a safe, secure, and professional environment for clients, employees, visitors, and organizational property. This position provides visible security presence outside the facility and in designated mobile unit areas, monitors activity on and around the premises, responds appropriately to safety concerns, and assists with de-escalation and emergency response when needed. The role requires sound judgment, professionalism, and the ability to work outdoors in varying weather conditions while representing Tadiso, Inc. in a respectful and mission-focused manner.

Minimum Qualifications

• High school diploma or equivalent required.
• Valid armed security certification, Act 235 certification, or other applicable state-required armed security credentials, as required by law.
• Valid driver’s license and ability to travel or move between assigned outdoor/mobile unit areas as needed.
• Prior experience in security, law enforcement, public safety, military service, or a related field preferred.
• Ability to remain calm, alert, and professional in high-stress or emergency situations.
• Ability to stand, walk, and monitor outdoor areas for extended periods of time.
• Strong verbal communication, observation, documentation, and conflict de-escalation skills.
• Ability to maintain confidentiality and comply with HIPAA, 42 CFR Part 2, and organizational policies.

Preferred Qualifications

• Experience providing security services in a healthcare, behavioral health, substance use treatment, community-based, or high-traffic public setting.
• Training in crisis intervention, verbal de-escalation, trauma-informed response, CPR/First Aid, or emergency preparedness.
• Experience working with diverse and underserved populations.
• Knowledge of local emergency response procedures and professional boundaries in a treatment environment.

Essential Duties and Responsibilities

• Maintain a visible and professional armed security presence outside the facility, near mobile unit areas, entrances, parking areas, and other assigned outdoor locations.
• Monitor client, visitor, vehicle, and pedestrian activity to identify safety concerns, suspicious behavior, or potential threats.
• Assist with maintaining order and promoting a safe environment for staff, clients, visitors, and the surrounding community.
• Respond promptly and appropriately to incidents, emergencies, disturbances, medical concerns, or safety-related calls for assistance.
• Use verbal de-escalation techniques and sound judgment to manage conflict while minimizing risk and maintaining professionalism.
• Contact supervisors, law enforcement, emergency medical services, or other appropriate responders when necessary.
• Prepare accurate written incident reports, daily activity logs, and other documentation as required.
• Follow all applicable laws, licensing requirements, firearm safety standards, and organizational policies related to armed security services.
• Protect confidential information and maintain professional boundaries with clients, employees, visitors, and community members.
• Inspect assigned outdoor areas and report hazards, maintenance concerns, unauthorized activity, or safety risks.
• Support emergency drills, evacuation procedures, and safety protocols as directed.
• Perform other related duties as assigned to support organizational safety and operations.

Knowledge, Skills, and Abilities

• Knowledge of security procedures, emergency response practices, and professional use-of-force standards.
• Ability to exercise discretion, good judgment, and restraint in sensitive or high-pressure situations.
• Ability to communicate clearly and respectfully with clients, employees, visitors, law enforcement, and emergency responders.
• Strong observation skills and attention to detail.
• Ability to document incidents accurately and objectively.
• Ability to work independently while following supervisory direction and organizational protocols.
• Commitment to maintaining a respectful, trauma-informed, and client-centered environment.

Physical Demands and Work Environment

The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job.

While performing the duties of this position, the employee is regularly required to stand, walk, patrol, observe surroundings, communicate effectively, and respond to incidents in outdoor and mobile unit environments. The employee may be required to remain outside for extended periods and work in varying weather conditions, including heat, cold, rain, snow, and other outdoor conditions. The employee may occasionally be required to lift and/or move items weighing up to 25 pounds and must be able to respond quickly to safety or emergency situations.

Americans with Disabilities Act (ADA)

Tadiso, Inc. is committed to providing equal employment opportunities to qualified individuals with disabilities. Reasonable accommodations may be provided to enable qualified individuals with disabilities to perform the essential functions of the position unless doing so would create an undue hardship on the organization.

Equal Employment Opportunity Statement

Tadiso, Inc. is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, creed, sex, pregnancy status, sexual orientation, gender identity or expression, national origin, ancestry, age, disability, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

Background Checks and Clearances

Employment is contingent upon successful completion of all required pre-employment screenings, including but not limited to criminal background checks, child abuse clearances, FBI fingerprint clearances, verification of education, licensure, certifications, employment history, and drug screening, where applicable and permitted by law.

At-Will Employment

Nothing contained in this job description creates an employment contract, expressed or implied. Employment with Tadiso, Inc. is at-will and may be terminated by either the employee or the employer at any time, with or without notice and with or without cause, subject to applicable law.

Job Description Disclaimer

This job description is intended to describe the general nature and level of work performed by employees assigned to this classification. It is not intended to be an exhaustive list of all duties, responsibilities, and qualifications. Tadiso, Inc. reserves the right to modify, add, or remove duties and responsibilities as necessary to meet organizational needs.

Confidentiality and Regulatory Compliance

Employees must comply with all applicable confidentiality and privacy requirements, including HIPAA, 42 CFR Part 2, organizational policies, accreditation standards, and federal and Pennsylvania regulations governing substance use disorder treatment services.

Employee Acknowledgment

I acknowledge that I have received, reviewed, and understand this job description. I understand that this job description is not an employment contract and that my employment with Tadiso, Inc. remains at-will.

Compensation details: 35000-40000 Yearly Salary

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