Digital Content Specialist

Digital Content Specialist Located at our Longview, WA office (This is not a remote position) Fibre Federal Credit Union is seeking a Full‑Time Digital Content Specialist to join our team. Wage Range: $28.81 - $45.01 The range above allows our employees room for growth through annual merit and other pay increases based on performance. The target pay range for this position is typically within the first half of the range. Compensation decisions are determined using factors such as relevant job‑related skills, experience, and education or training. Should an offer for employment be made, we will consider individual qualifications. BENEFITS Competitive Salary Benefits Package including: 100% employer paid health, dental, vision, life, and disability insurance for the employee Paid Vacation Time Paid Volunteer Hours 6% 401(k) Plan Contribution 10 Paid Holidays 2 Floating Holidays Opportunities for growth within the company PRIMARY FUNCTION Develops and publishes digital content that strengthens the Credit Union's brand and supports key organizational initiatives. The position captures photography and video to showcase products, services, employees, community involvement, and workplace culture across social media and other digital channels. Evaluates performance metrics, optimizes engagement, and recommends new ideas to enhance the organization's digital presence. SPECIFIC RESPONSIBILITIES Develops and produces digital content (e.g., graphics, short‑form video, photography, and written copy) tailored to the appropriate platform and audience. Plans, schedules, and publishes content across the Credit Union's social media platforms (e.g., Facebook, Instagram, LinkedIn, TikTok) to support organizational priorities, community events, seasonal campaigns, and other key initiatives. Maintains digital lobby screens, including content management and functionality; coordinates issue resolution as needed. Identifies opportunities to showcase the Credit Union's products, services, people, and community impact across social media and other digital channels. Captures photography and video at Credit Union, employee, and community events for use across social media, digital communications, and future marketing initiatives. Monitors the Credit Union's social media platforms by responding to comments, messages, reviews, and other interactions, or routing inquiries to the appropriate department when needed. Analyzes social media and digital performance metrics to measure effectiveness and recommend opportunities to improve engagement and overall performance. Supports digital advertising initiatives through campaign monitoring, optimization, and coordination with external marketing partners. Researches emerging social media trends, platform updates, best practices, and new technologies to inform future digital content strategies. Collaborates with other Marketing and Community Development staff and internal departments to support organizational priorities through digital communications. Provides backup support for other Marketing staff by assuming delegated responsibilities during absences or as department needs arise. Maintains a strong working knowledge of all Credit Union products and services. Other duties as assigned. POSITION QUALIFICATIONS Creativity - Demonstrates creativity and strong visual communication skills while producing engaging digital content that aligns with the Credit Union's brand and organizational objectives. Technical Skills - Demonstrates proficiency with social media platforms, content creation tools, photography/videography equipment, and common marketing software. Learns new technologies quickly and adapts to changing digital platforms. Work Independently - Assertive and productive self‑starter who is accustomed to working independently. Problem Solving - Identifies and resolves problems in a timely manner, gathers and analyzes information effectively, and recommends practical solutions. Planning/Organizing - Effectively prioritizes multiple projects, deadlines, campaigns, events, and competing requests while maintaining attention to detail. Uses time efficiently, adjusts priorities as needed, and consistently meets deadlines. Quality Control - Produces accurate, polished work while maintaining quality, consistency, and adherence to brand standards and department processes. Interpersonal Skills - Maintains confidentiality, remains open to others' ideas, and exhibits a willingness to try new things. Works collaboratively with others, demonstrates professionalism, and contributes to a positive team environment. Collaboration - Builds productive working relationships with Marketing and Community Development staff, internal departments, external vendors, and community partners to support organizational objectives. Oral Communication - Communicates professionally and effectively with staff, leadership, vendors, and community partners while representing the Credit Union positively. Written Communication - Produces clear, accurate, and engaging written communications while demonstrating strong grammar, proofreading, and editing skills. Must be PC literate. Team Player - Must be a strong team player with an outgoing, positive, can‑do attitude and the ability to adapt to changing opportunities and priorities. Dependability - The individual is consistently at work and on time (except for those cases protected by law which are outlined in the Employee Guide), follows instructions, responds to Management direction, and solicits feedback to improve performance. Observes Policies/Procedures - The individual sets an example by observing (following) Credit Union policies and applicable Standard Operating Procedures, as well as those in the Employee Guide. Work Hours - Will occasionally vary from regular office hours due to the nature and needs of this position. Must be flexible, as certain assignments may require early morning, evening, overnight, and/or weekend hours. Travel - The individual must be comfortable driving a Credit Union automobile, have access to a personal automobile, a valid driver's license with a good driving record, and adequate automobile‑related insurance. Must be able to travel between services centers and communities on a regular basis. Credit Union automobiles are preferred for travel; however, a personal automobile may be needed in rare instances. Physical Requirements - The individual must be able to gather, pack, load/unload, and set up related materials up to 50 pounds at presentation sites and events. Must be able to read computer screens for extended periods of time and have finger/hand dexterity for keyboarding and the operation of all other office machinery. Must be able to sit or stand for extended periods of time as needed and have the physical ability to climb stairs and/or walk a distance. Image - The individual must display a positive and professional image. APPLICANT REQUIREMENTS Possess high school diploma or equivalent Education/Experience - A bachelor's degree in Marketing, Communications, Digital Media, or a related field preferred. Three to five years of related experience in social media, digital marketing, or content creation preferred. Licensing/Certification - Achieve appropriate financial education certification within 12 months of employment. Must be bondable Learn more about Fibre Federal Credit Union and TLC Credit Union at our website: All offers for employment with Fibre Federal Credit Union are contingent upon the candidate having successfully completed a background check, credit check, and drug screening. We are an Equal Opportunity Employer . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. #J-18808-Ljbffr