Director of Operations

Overview We’re partnering with an industry leader in high-performance, build-to-order manufacturing—known for innovation, craftsmanship, and premium-quality engineering—as they enter their next growth phase, strengthening structure, process discipline, and data-driven production management. They’re seeking a Director / General Manager of Operations to be the central operational leader, taking day-to-day oversight from the founders and building scalable systems while preserving a strong craftsmanship culture. What You’ll Lead Day-to-day production, purchasing, and facility operations for standard products and full custom builds Production review cadence and KPI dashboards; develop simple, actionable reporting for teams and managers Labor planning and productivity to hit throughput and on-time delivery targets ERP-driven workflows across production, purchasing, inventory, and accounting Accurate work order creation, closure, and invoicing in sync with accounting and month-end close Process documentation – turning tribal knowledge into structured, repeatable processes Continuous improvement to increase throughput, reduce delays, and boost efficiency Purchasing & inventory strategy to ensure availability while minimizing excess stock Cross-functional communication between sales, production, purchasing, and accounting Facility maintenance, safety, and infrastructure improvements What We’re Looking For 7+ years operations or general management in manufacturing or build-to-order environments Proven leadership of production teams and purchasing operations Strong ERP experience (work orders, purchasing, inventory, accounting integration) Background in process improvement, scaling operations, and structured production management Experience building KPI reporting and performance management systems Financial / month-end close coordination experience preferred Strong leadership, communication, and problem-solving skills Thrives in a fast-growth, hands-on manufacturing environment What Success Looks Like Proactive management of production data and early issue detection Streamlined ERP workflows with minimal manual workarounds On-time work order completion and invoicing Smooth, timely month-end closes Clear communication and alignment across departments Efficient, safe, and well-maintained facilities Founders freed from daily operational firefighting #J-18808-Ljbffr