Operations Manager, Centralized Pharmacy Services

Job Description

About the company

Albertsons Companies is at the forefront of the revolution in retail. With a fixation on raising the bar with innovation and building belonging through our culture, our team is rallying our company around a unique purpose : to create joy around each table and inspire a healthier tomorrow for every community.

Albertsons Companies is one of the largest food and drug retailers in the United States, with over 2,200 stores in 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, Shaw's, Acme, Tom Thumb, Randalls, United Supermarkets, Pavilions, Star Market, Haggen, Carr's, Kings Food Markets, and Balducci's Food Lovers Market. We support our stores with 22 distribution centers and 19 manufacturing plants. #LI-PS2

Bring your flavor


Building the future of food and well-being starts with you. Join our team and bring your best self to the table.


What you will be doing

The Manager, Centralized Pharmacy Services is responsible for the day-to-day supervising, directing, coaching, and motivating the pharmacy team in the Central Fulfillment site setting, ensuring operational efficiency and productivity. The Manager Centralized Pharmacy Services, reporting to the General Manager, will work closely with the IT Specialist, third-party vendors, human resources, company administration, and Production Maintenance Technicians to resolve technical, workflow, that have been escalated with a sense of purpose and urgency. The Manager Centralized Pharmacy Services must continuously evaluate and develop process improvements, quality control, and risk mitigation strategies, to ensure that CF meets production targets and KPIs.

The position will be based in 7001 S. Union Ridge Parkway Suite 110, Ridgefield, WA. The shift arrangement is aligned to the production shift arrangements. This position is a salaried management role. This is an onsite position.


Main responsibilities

People Leadership

• Provide leadership and supervision for all activities of the functional teams.
• Fully understands the roles of each functional team and how they should work together.
• Hire, train, motivate, develop, evaluate, and manage functional leaders and team members.
• Work well within a team environment with the General Manager, PIC, and other leaders at the site.
• Complies with all company and site policies and procedures.
• Understands and complies with Best Practice Standards and execution by pharmacy staff when the Pharmacist in Charge (PIC) is absent.
• Assist with maintaining the pharmacy system and technologies that facilitate proper counting, conveyance, packaging, and shipping of prescriptions as needed.
• Serve in a leadership role for oversight and other visits.
• Lead the safety program to ensure a Safety-First working environment and culture.

Regulatory Compliance

• Work closely with PIC and general manager to facilitate development, evaluation, and maintenance of Standard Operating Procedures (SOP's) for all operational functions.
• Ensures site compliance for all federal, state, local regulations.

Operational Excellence

• Become a subject matter expert for production line software/hardware, as well as each functional role.
• Responsible for appropriate triaging of issues and escalations.
• Monitoring and maintaining uptime of automated counting, collating, packaging, and sorting devices, ensuring continuous operation through basic troubleshooting of routine errors as needed.
• Assist with maintaining the pharmacy system and technologies that facilitate proper counting, conveyance, packaging, and shipping of prescriptions as needed.
• Continuously develop process improvements for personnel management, production line efficiency, and overall workflow.
• All activities related to the preparation, verification, dispensing and sale of prescription and pharmacy related products as needed.

Strategic Partnership & Collaboration

• Completes special assignments and other tasks as assigned.

Other

• Must be able to perform the essential job functions of this position with or without reasonable accommodation.

What we are searching for

• An appreciation for possibilities technology combined with a hard-working team can deliver.
• A leader comfortable motivating a large team with a diverse set of skills & capabilities.
• A creative mind who enjoys planning, organizing, and implementing ideas and seeing them come to fruition.
• An individual who flourishes in developing continuous improvements for workflow, teambuilding, etc.
• A troubleshooting mind who thrives while solving problems in a fast-paced environment.

We believe the successful candidate has these qualifications and experience

Required:

• A minimum of 3 years of Central Fulfillment, retail, mail order, or closed-door Pharmacy experience.
• Licensed Pharmacist in the CF home state.
• Proficiency in MS Office.
• Willingness to travel up to 10% for cross-training and in-person meetings.
• Supervisory experience in a pharmacy production line, retail, mail order, or closed-door setting.
• Supervisory experience across a large functional team building, motivating, and maintaining team performance.

Physical Requirements

• Visual requirements include clarity of vision at more than 20 inches and less than 50 feet with depth perception and field of vision.
• Must be able to work shifts varying in length and time, including nights, weekends, and holidays.
• Must participate in the production line floor at least 25% of a shift.

What is it like at Albertsons?

Our 290,000 associates have a passion for great service and building lasting relationships with our customers. Through a companywide focus on innovation, we are continually enhancing our digital and product offerings, making it easy for customers to get what they need, wherever they are.

Albertsons is an Equal Opportunity Employer

This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or on any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider for employment qualified applicants with arrest and conviction records.

We endeavor to make this site accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at View phone number on click.appcast.io(option #4).

About Us

Albertsons Companies is at the forefront of the revolution in retail. Committed to innovation and fostering a culture of belonging, our team is united with a unique purpose: to bring people together around the joys of food and to inspire well-being. We want talented individuals to be part of this journey!


Locally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, ACME, Shaw's, Tom Thumb, United Supermarkets, United Express, Randalls, Albertson's Market, Pavilions, Star Markets, Market Street, Carrs, Haggen, Lucky, Amigos, Andronico's Community Markets, King's, Balducci's, and Albertson's Market Street.


Our vision is to be a retail leader admired for national strength with deep local roots, offering an easy, fun, friendly, and inspiring experience, no matter how customers choose to shop with us. We celebrate the rich diversity of the communities we serve, and strive to create a workplace where everyone has equal access to opportunities and resources, and can fully contribute to their and our company's success.


Bring your flavor


Building the future of food and well-being starts with you. Join our team and bring your best self to the table.

Disclaimer


The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. All employees must comply with Company, Division, and Store policies and applicable laws. The responsibilities, duties, and skills of personnel may vary within store and/or from store to store and the official job description will be provided during the application process.


Albertsons is an Equal Opportunity Employer


This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or on any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider for employment qualified applicants with arrest and conviction records.


We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at View phone number on click.appcast.io(option #4).

About the Team

Pay Transparency:

Starting rates will be no less than the local minimum wage and may vary based on criteria such as location, experience, and qualifications. Candidates with unique qualifications may be considered for compensation above this range. Benefits may include medical, dental, vision, disability and life insurance, sick pay (accrued based on hours worked), PTO/Vacation Pay (accrued based on hours worked) or Flexible Time Off, paid holidays (8-9 days annually), bereavement pay, and retirement benefits (pension and/or 401k eligibility). [If applicable:] Associates in this position may be eligible for a quarterly bonus.