Marketing/Move-In Coordinator

Who Are We? Come join our dedicated team at The Village at Gleannloch Farms, a wonderful place to work! Located on lush, beautiful grounds that were once the setting for an internationally famous horse farm, The Village at Gleannloch Farms retirement community in Spring, TX offers a wide variety of elegantly appointed residential options, a wealth of exceptional services and amenities, and a full calendar of fun, engaging activities all just minutes from the city life of Houston! Job Description Salary: $26.00 per hour You’ll join a team with a strong work ethic, with management and co-workers who want to make a positive impact in our residents’ lives. These extraordinary leaders and role models will help you craft a long, satisfying and fruitful senior living career at Village at Gleannloch Farms. Today, Village at Gleannloch Farms is managed by Life Care Services (LCS), the nation’s leading developer and manager of senior living communities. We continually strive to create an environment of trust and transparency by helping employees find a sense of purpose in their job and achieve their highest potential while providing hospitality to those who work and live at Village at Gleannloch Farms. About The Role The Move-in Coordinator works in accordance with the established policies and procedures of the community and/or specific instruction from the Marketing and Sales Director. The Move-in Coordinator performs all the necessary functions of ensuring a successful move-in of all future residents. Responsibilities Assists and guides future residents in available selections (kitchens, flooring, colors, upgrades). Communicates with internal stakeholders including community leadership and other departments along with vendors as needed regarding any requests for construction/physical plant changes. Prepares closing documentation and internal communication to team timely and accurately. Serves as the primary contact with the future resident regarding move-in dates and details surrounding the move-in. Develops and updates as needed the community move-in resource guide. Staffs the office to meet business needs which may include weekends and holidays. Participates in marketing events as directed by the Marketing and Sales Director. Embraces Extraordinary Impressions best practices in the marketing office and influences hospitality focused environment throughout the community. Always maintain a professional appearance. Qualifications Have an administrative degree with a minimum three years related work experience or high school degree and minimum five years related work experience. Organizational skills. Experience in a professional office setting or hospitality environment, where good communication (especially telephone) and customer relations skills are essential. Proficient in the use of various software including Microsoft Office applications. Strong written and verbal communication skills. Ability to multitask and take initiative. Can generate a warm, friendly, and caring manner on first impression. Can communicate effectively with residents, families, staff, and visitors. Maintain the highest level of confidentiality. Can pass a pre-employment drug screen and criminal background check. Benefits Scholarships and Educational Assistance Programs, because we value the development of our team members and promoting from within. Extraordinary Reward Points, because we value recognizing and appreciating our employees for their hard work. Our comprehensive benefits, because we value health and wellness for you and your family. Highly competitive occupancy and sales bonus program. A Monthly All-Staff Meet n’ Eat, because we value a strong company culture that creates camaraderie between departments. Various Employee-led Committees, because we value employee engagement and making your voice heard. A Free and Confidential Employee Assistance Program because we understand that life happens. Paid Training, Paid Time Off, and Paid Holidays. Medical, Dental, Vision, Life Insurance, Short and Long Term Disability, (401)K Retirement. #J-18808-Ljbffr The Village at Gleannloch Farms