Community Manager at Lightning AI - San Francisco, California, United States

Who We Are Lightning AI is the company reimagining the way AI is built. After creating and releasing PyTorch Lightning in 2019, Lightning AI was launched to reshape the development of artificial intelligence products for commercial and academic use. We are on a mission to simplify AI development, making it accessible to everyone—from solo researchers to large enterprises. By removing the complexity of building and deploying AI tools, we empower innovators to focus on solving real-world problems. Our platform is built to scale with the latest AI advancements while staying intuitive and adaptable, so you can bring your ideas to life. We have offices in New York City, San Francisco, and London and are backed by investors such as Coatue, Index Ventures, Bain Capital Ventures, and Firstminute. Our Values Move Fast : We act with speed and precision, breaking down big challenges into achievable steps. Focus : We complete one goal at a time with care, collaborating as a team to deliver features with precision. Balance : Sustained performance comes from rest and recovery. We ensure a healthy work-life balance to keep you at your best. Craftsmanship : Innovation through excellence. Every detail matters, and we take pride in mastering our craft. Minimal : Simplicity drives our innovation. We eliminate complexity through discipline and focus on what truly matters. What We’re Looking For We are seeking a skilled and passionate Community Manager to join our Lightning AI team. In this role, you will be instrumental in building strong connections with the developer community, producing high-quality technical content, and driving the adoption of our developer-focused solutions. You will promote best practices for our users on how to best use the Lightning AI platform through various channels. You will be plugged into the local tech community and host various events, conferences and meet ups on behalf of Lightning. You will be joining the Marketing Team and report to our Chief Creative Officer. This is a hybrid role based in our San Francisco office with in-office requirements of 2 days per week. The salary range for this role is $100,000-$120,000. What You’ll Do Cultivate strong relationships with the developer community by actively engaging with their questions, challenges, and ideas across Lightning AI support channels, social media platforms, and developer forums such as Hacker News and Reddit. Seek and capitalize on opportunities to grow our community presence and enhance developer trust through participation in industry events, conferences, co-marketing initiatives, and other partnerships. Collaborate closely with our engineering team to ensure timely responses to customer inquiries, feedback, and bug reports. Become a go-to expert for our developer community by continuously staying informed about our platform’s features and the broader technical landscape. Work with the product and marketing teams to create programs and content that showcase new features and practical use cases for Lightning. Assist in product launches and provide technical guidance to help developers effectively utilize new features. Relay developer feedback and pain points to the GTM (Go-to-Market) team to ensure their needs are understood and addressed. Monitor and analyze community engagement metrics and KPIs to assess effectiveness, and share insights with cross-functional teams to support broader business goals. Create engaging content for community engagement, including articles, blog posts, webinars, social media updates, and virtual events to educate and empower community members for continued success with Lightning. What You’ll Need Hands-on experience engaging with and contributing to open-source communities. Proven ability to produce high-quality content tailored to developers, including blogs, tutorials, and videos. Willingness and ability to travel to conferences, hackathons, meetups, and embedding yourself in developer and MLOps communities (e.g., Ollama, ML subreddits, SF tech circles). Proven track record managing social media accounts for technical audiences (Twitter, Reddit, LinkedIn) Ability to identify what’s interesting about a product, demo, or studio and turn it into compelling social posts, blog ideas, or case studies Experience or familiarity with MLops, machine learning, or developer tools. You don’t need to write production code, but you should be able to read docs, understand technical concepts, and translate them into engaging content. Benefits and Perks We offer competitive base salaries and stock options with a 25% one year cliff and monthly vesting thereafter. For our international employees, we work with Velocity Global to pay you in your local currency and provide equitable benefits across the globe. In the US, we offer: Medical, dental and vision Life and AD&D insurance Flexible paid time off plus 1 week of winter closure Generous paid family leave benefits

• 500 monthly meal reimbursement, including groceries & food delivery services
• 500 one time home office stipend
• 1,000 annual learning & development stipend

100% Citibike membership (NYC only) $45/month gym membership Additional various medical and mental health services At Lightning AI, we are committed to fostering an inclusive and diverse workplace. We believe that diverse teams drive innovation and create better products. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic. We are dedicated to building a culture where everyone can thrive and contribute to their fullest potential. #J-18808-Ljbffr Victrays