Operations Administrator

22 hours ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Direct message the job poster from S&S Tire | Strategic Talent Sourcing | Full-Cycle Recruiter | Talent Acquisition Specialist | HR Generalist | S&S Firestone, Inc. is looking for a dependable and detail-oriented Operations Support Administrator to join our Wholesale team in Knoxville, TN . In this role, you’ll help coordinate daily operations and transportation, support customer service teams, and ensure smooth communication across departments to keep our service running efficiently. If you have experience in operations coordination, transportation logistics, or customer service support, we’d love to hear from you! Duties performed in this position include, but are not limited to: Respond to inventory questions and process order cancellations quickly. Serve as the local point of contact for field updates and feedback. Process on-site customer orders and handle special/custom order requests accurately. Notify Call Center and CSRs of driver substitutions or route/time changes. Ensure CSRs inform customers promptly. Report delivery problems to CSRs and help provide timely customer solutions. Verify and process prior day’s orders and routes for accuracy. Make timely bank deposits. Processing daily invoices and daily reconciliation of cash, check, and credit payments. Send checklists/files to Accounts Receivable and close out cash drawers per policy. Accurately log and verify received products and POs in MaddenCo. Process transfers from other locations. Enter adjustment forms, label returns, and notify adjusters. Write and verify return credits, apply to accounts, and enter into systems. Review customer history and flag discrepancies. Use correct credit codes for reporting. Reports directly to the Operations Manager. We Offer: Competitive compensation starting at $16.50 per hour , based on experience Full-time, permanent position, with weekly pay, and bonus Health Benefits: Medical, Dental Vision, Life insurance, and more Health savings account 401K with Company Match Paid Vacation & Holidays Employee assistance program An Equal Opportunity Employer Drug Free Workplace Requirements: Experience & Qualifications High school diploma or equivalent; additional education or technical training is a plus Previous experience in customer service, dispatching, parts coordination, or service scheduling (automotive, trucks or equipment industry preferred) Background in warehousing, operations, logistics, transportation coordination, warranty administration, or a related field preferred. Proficient with computers and basic office software (Excel, Microsoft Office, point-of-sale systems, etc.) Proficiency in relevant software systems, such as MaddenCo and WISE. Physically able to lift and move 75–100 pounds - pulling tires, loading trucks, inventory, cycle counting Skills & Abilities Strong attention to detail and accuracy in processing work orders and invoices Comfortable handling customer concerns and providing solutions in a professional manner Ability to work in a fast-paced, customer service-oriented environment Strong organizational skills with the ability to multitask and prioritize Reliable, punctual, and a strong team player Apply now to join our team today! S&S Firestone, Inc. - OPERATIONS SUPPORT ADMINISTRATOR Seniority level Seniority level Associate Employment type Employment type Full-time Job function Job function Customer Service, Supply Chain, and Distribution Industries Truck Transportation, Wholesale Motor Vehicles and Parts, and Transportation, Logistics, Supply Chain and Storage Referrals increase your chances of interviewing at S&S Tire by 2x Inferred from the description for this job Medical insurance Vision insurance 401(k) Disability insurance Get notified when a new job is posted. Sign in to set job alerts for “Operations Administrator” roles. Branch Operations Manager - Knoxville, TN Material Handling Branch/Operations Manager (PSM) Alcoa, TN $160,000.00-$200,000.00 3 days ago Internal operations manager- Central Region HOUSEKEEPING OPERATIONS MANAGER, Knoxville, TN Facilities & Warehouse Operations Manager Customer Order Management Representative Assistant Concessions and Bar Operations Manager Office Manager - University Women's Specialists ETN Operations Manager (East Tennessee Mines) Floor Staff- , $11.50 Per Hour, Great Benefits, Free Movie Tickets, Discounts in Concessions Knoxville, TN $52,500.00-$71,250.00 1 month ago Assistant Concessions and Bar Operations Manager We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr S&S Tire