Customer Service Representative
$21 - $23 per hourCollabera
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Days Left: 7 days, 3 hours left Apply Position Details:
- Job Title : Customer Service Representative 2
- Industry: Banking / Financial Services
- Job Type: 100% ONSITE
- Job duration: 6+ Months (Potential Extension/Conversion)
- Location: Phoenix, AZ 85027
- Work Days: Monday - Friday (8 AM- 5 PM PST)
- Pay Range: $21-23/hour
- Handle 40-60 inbound calls daily. (up to 60+ on busy days)
- Verify customer identification to mitigate risk.
- Maintain call quality and accuracy standards.
- Candidate should be open to feedback and continuous improvement.
- Emphasis on adaptability and system navigation efficiency.
- Declines & Transaction Issues
- Credit Limits & Spending Power
- Payments & Billing Questions
- Statement & Transaction Disputes
- Fraud Alerts & Account Security
- Rewards, Benefits, & Program Questions
- Account Maintenance & Administrative Changes
- Customer Service
- Customer Support
- Customer Care
- Call-Center
- Inbound calls
- Outbound Calling
- Call Center Rep
- Fraud Representative
- Transactions
- Card Services
- Chat Support
- Customer Liaison
- Customer Advocate
- Customer Advisor
- Recruiter
- Phone
- Indranil Kundu
- View email address on click.appcast.io
Vacancy posted 2 days ago
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